Help me implement the Stay Beautiful program!

Steve gives his quick review of what the Stay Beautiful program is and how it works. Use this program to 1) retain your customers, 2) maintain cash flow and 3) raise the value of your business.

How can I increase the cleaning frequency of our accounts?

How can a big city commercial cleaner tie-up his commercial customers for the long-term and avoid back-breaking restorative cleanings? Zoned “Maintenance agreements” are the answer but how should he structure (and sell) them? Steve weighs in …

Cleaners AND restorers: Sell more protector!

Everyone can Make More Money by selling carpet protector. Steve shares an “Xactimate secret” for restoration contractors to sell more scotchgard.

How can I set my carpet cleaning service apart from the rest?

An Idaho carpet cleaner searches for ways to “differentiate” himself from the run-of-the-mill price-slashing carpet cleaner. Steve tweaks the original idea to promote more Scotchgard sales, improve customer loyalty and cleaning frequency and above all else dramatically increase profits!

A cleaner reaches out to local carpet retailers …

Everyone wants carpet retailers to refer them and yet very few do. Steve explains why plus gives the “big picture” on how you can get retailers to enthusiastically promote your company. Plus Steve also puts out a call for help to all SFS members …