Slow Economy; Should I Discount?
Can discounting your price help drive more business? Take a look at Pizza Hut and see what it did for them.
loyalty
Use your employee’s “mugshot” …
Seeing their picture and profile on the company web page is a great ego boost for your employees. And your customers LOVE knowing ahead of time who will be coming to their home. Try this win-win method to better morale and branding.
Are you the Applebees of cleaning?
Can a customer identify what is different about your service? Is your only point of differentiation your price?
No longer a “Man’s World”
It is simple. Anyone over the age of five should realize that men and women are very different! Let me count the ways …
Sometimes the hardest thing to do is ‘reach out’ …
Much can be gained by having a non-confrontational Exit Interview with your departing employee.
Welcome and thanks for stopping by!
It’s great to have you here! Many ask why Jon-Don gives away what others charge an arm and a leg for? The answer is simple. Come on in …
Service on the Homefront Audio Program
A six-disk audio set designed by Steve Toburen specifically for managers looking to improve their business, become better managers, and create Customer Cheerleaders.