“Forward Schedule” your carpet cleaning appointments!
Learn how to take advantage of a golden opportunity to nail down the date for your next visit.
Worksheets, forms, focused how-to guides… They are all here. We give you real tools to get the job done right.
Learn how to take advantage of a golden opportunity to nail down the date for your next visit.
Seeing their picture and profile on the company web page is a great ego boost for your employees. And your customers LOVE knowing ahead of time who will be coming to their home. Try this win-win method to better morale and branding.
To truly be successful in a service business you must focus your employees on …CUSTOMER SERVICE!
Easy, simple, free marketing. How? Simple- make it easy for people passing by your service vehicle to take your number with them.
This little nugget is a great reminder of how important the details are when Making the Cheerleader.
Use visual aids to bring your written procedures to the work area.
Sweaty palms are a BIG time negative MOT. While you may not be able to fully get your nerves under control, at least don’t let them show with this technique.
Based on Strategies for Success. Guaranteed to change the way you do business or your money back.
Learn to connect with everyone on your speed dial, from adjusters to your staff!
A six-disk audio set designed by Steve Toburen specifically for managers looking to improve their business, become better managers, and create Customer Cheerleaders.
Find forms, worksheets, reports and procedures for the Cleaning & Restoration Industry. All these Practical Paperwork downloads are free of charge.