Core Principle #1: “Goods” vs. “services”
What is the one common denominator of all the different “results” that our industry provides?
SFS Instructor’s Blog
The SFS / VAST team of Jeff Cutshall, Chuck Violand, Bill Yeadon and Steve Toburen share their insights into the best business practices and how you can make it alone in the Cleaning and Restoration Industry.
David Pollay’s “The Law of the Garbage Truck”
Please see David Pollay’s excellent book “The Law of the Garbage Truck”
How should I write up an encapsulation proposal?
Should a professional carpet cleaner include details of encapsulation, extraction frequency, etc. in the job estimate?
Alpha talk
There’s an epidemic of Beta Talk in business today and I think it’s hurting rather than helping.
It ain’t easy out there – #1
Let’s check out some of the resources that this site (and our SFS seminar) can offer you to keep the cash coming in!
Never give in! – Part 2
Reminding yourself of Sir Winston’s words to “Never give in, never give in, never, never, never, never…” might help sustain you through the rough patches that are a natural part of every cleaning and restoration business.
Never give in! – Part 1
How to work through adversity and stay on the path to success and sustained growth
So are we done with “belching at the table”? – Part 5
Yes, there are significant emotional and financial rewards that come along with the CEO title. However, there are also pitfalls to be avoided.
Brave enough to “belch at the table”? – Part 4
Are you continuing to develop your own skills to help you keep up with an ever changing workplace? OR have you started to coast?
Are your employee’s “belches” growing? – Part 3
One of a CEO’s main responsibilities is to “grow their people”. How is this done?
Do your employees need to “belch at the table”? – Part 2
“Holding yourself accountable” by answering some uncomfortable (and very soul-searching) questions will make a huge difference in your business… and your life!
Are your employees willing to “belch at the table”? – Part 1
You as the owner or manager in your company simply can’t count on the people around you to hold you accountable!
Are you loved?
In the grand scheme of things all business challenges and issues (even as overwhelming as they may feel at the time) pale in comparison to the loss of love or to debilitating health.
Living Respectfully – Part 2
Showing respect for someone doesn’t have to be grand and flashy. There are countless, every-day ways in which it can be demonstrated.
Living Respectfully – Part 1
As a business owner or manager you can easily overlook the influence your actions have on the behavior of your people.