How to avoid “Swarm Management” – Part III
Need help getting organized (or staying so)? Here are a few questions to ask yourself if you fear Swarm Management has become part of your company.
Chuck Violand
The causes of “Swarm Management”- Part II
As a company grows, it’s easy to lose control. If you aren’t careful the company morphs into a creature that nobody recognizes and is neither efficient nor a fun place to work at!
The dangers of “Swarm Management”
Chuck reflects on kids flailing away in pee-wee soccer (which is cute) and then translates this playing style to your company. Cute in business? Not so much…
What message do you “telegraph” to your employees?
The next time you think you can put one over on your people with fast talk and elaborate excuses, think again.
The “I say … they do” myth (Part 2)
Regardless if you are speaking to senior managers, secretaries, technicians, or sales reps, they all need these 3 common elements when we ask them to do something new.
The “I say .. they do” myth (Part 1)
Chuck addresses a few of the underlying causes of the “bottleneck” between what we ask for AND what actually gets done in our companies.
The context of “free”
Whether it’s “free air” or free speech or freedom of choice, each freedom has a “cost/benefit ratio”.
“Success starts in your head” (Part 3)
Chuck Violand says we are all products of our parent’s attitudes about money and wealth. But maybe it is time you “grow up” and break free!
“Success starts in your head” (Part 2)
Many restoration owners get derailed in their search for success. Why? Chuck goes deep inside the human psyche for answers that we can use everyday.
“Success starts in your head” (Part 1)
In nearly 20 years of working with small business owners I’ve discovered this much: The root of profitability is deeply embedded between the ears of the owner.
Solid decisions- NOT “wishful thinking” (Part 4)
With this part 4 I’m finally done pontificating about the “Curse of Wishful Thinking”. But my final “wishful thinking” trap may be the most dangerous of all …
Solid decisions- NOT “wishful thinking” (Part 3)
Can a small business owner be toooo optimistic in their view of future sales? You better believe it! Chuck warns us of the dangers in “gonna sales.”
Solid decisions – NOT “wishful thinking” (Part 2)
Chuck reminds us to make an honest assessment of our clients and then have the courage to fire the ones that are “non-performing”…
Solid decisions-not “wishful thinking”(Part 1)
Facing the real data in your business frequently means somebody is going to have to make some tough decisions. Since you’re the guy who signs the checks- that “somebody” is probably YOU!
The Three A’s – Part 3: Affability
Are you nice to your customers? Who isn’t? But are you affable? In the speed of today’s business world being pleasant, friendly or sociable is a luxury many business owners feel that they just can’t afford. Chuck reviews why cleaners and restorers need a little bit of “bedside manner”.