Encapsulation- what’s all the hype about?

Mention the word “encapsulation” and there is instant controversy. Some say “the only way to take my cleaning wand away is to pry it from my cold, dead fingers!” Other cleaners are delighted to use a unique and exciting method that gets rid of the competition. What is the real truth from “down in the trenches”?

What products should I use for anti-allergy cleanings?

Anti-Allergy cleanings can be a highly profitable diversification and a great niche to differentiate yourself from all the “rug-suckers” out there. OR it can turn into a finger-pointing blame game! Bill and Steve share a great line-up of treatments to use plus a little practical wisdom on pre-qualifying the job.

Technical cleaning help now available at SFS.JonDon.com!

You may know the Jon-Don “Bobbsey Twins”- Steve Toburen and “Big Billy Yeadon”- as two of the leading management/marketing experts in the Cleaning & Restoration Industry. But Steve and Bill have also pushed around their share of buffers and cleaning heads in their time. In this new “Clean Talk” column Bill shares the technical wisdom of his years (which are considerable!) and Steve chimes in …

Ready for a pop quiz?

Here is a simple 3 question quiz that will help you understand how people buy your carpet cleaning services. Please contribute your answers and then we’ll analyze this pricing/buying topic on a deeper level …

As a “just starting out” carpet cleaner should I buy expensive or low cost cleaning chemicals?

True or false- “Every penny counts when you are a brand new carpet cleaner.” Steve’s answer to a neophyte North Carolina, new to carpet cleaning, may surprise you. Here’s a hint: the cleaning chemical supplies you buy are not the most important factor …

The Burdicks build for their future by looking beyond truck mounts, RX-20’s and chemicals in “Meg’s Story” (Part 5)

The best industrial cleaning equipment, supplies and truck mounts are not enough. Even with the services of a local business consultant Meg and John Burdick are learning that growing a small cleaning business requires lots of hard work and planning …