As one of the oldest of the baby boomers I am not the first to jump on new technology. C’mon there is nothing wrong with 8 track players. But those techno geeks finally came up with something cool and easy to use.
OK, I justly flogged AA a few hours ago. But what can YOU learn from their pompous, patronizing and totally wrongheaded approach toward recuperating from a service disaster? (By the way, this has been very cathartic! I feel much better now!)