Give your fire and water damage insureds a tasty way to remember you!

It has been well said, “the way to the heart lies through the stomach.” Read how you can create a great Moment of Truth with a traumatized restoration client with some very memorable but “personalized” comfort food …

I’m getting beat up on this upholstery cleaning job!

A harried Florida cleaner is battling an upholstery cleaning problem. Steve explains that sometimes the best thing to do is “throw in your cards” but do so with honor and dignity …

See how an old, washed up ex-carpet cleaner strikes back at Sprint!

[private]After almost three years of care-giving for my in-laws in the States it is time for us to return to our home in the Dominican Republic.  (Both of Sioux’s parents have passed away in the last year or so.)  But hey, NEWS FLASH here- Cell phone and cable companies are not your friends when it comes to ending contracts!

I foolishly thought since we had signed “one year contracts” three years ago we could say sayonora whenever we wanted.  But noooo- you only get a 30 day window one time per year and then the contract automatically renews!  Grrrr …

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“Winning on the Home Front” Tech Training Course

Based on Strategies for Success. Guaranteed to change the way you do business or your money back.