A wounded carpet cleaner’s cry for help …

All of us (and especially you solo owner operators) should think about the fragile line between good health and winding up disabled in just one instant. And we’re not just talking health. Instead, think what would happen to your family’s economic security if you lose one, two, three or more months of work …

Intimidated by residential carpet cleaning! What to do?

A Big Sky country janitorial business owner gets cold feet over his carpet cleaning endeavor. Steve reminisces on his days getting started in the carpet cleaning industry and points to light at the end of the tunnel. We all had our first cleaning job, didn’t we?

How can I compete against the ‘Big Boys’?

You don’t need (or even want to be) a national company. As you well know lots of people don’t like the “big boys” and prefer the local “little guy”. So don’t let yourself be intimidated!

Escaping Groundhog Day Management – Part III (Focus)

The starting point to gain focus in your business today is to have a crystal clear vision of where your company is headed tomorrow. The vision I’m talking about doesn’t have to be fancy and it doesn’t have to be framed and hung on a wall.