Everyone always talks about setting up “systems and procedures”. But I get a little confused on how to set up systems and procedures for carpet cleaning and/or restoration. It seems there are a bunch of variables here …
Use visual aids to bring your written procedures to the work area.
Much can be gained by having a non-confrontational Exit Interview with your departing employee.
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Similarities between airline travel and carpet cleaning?? You better believe it!
Based on Strategies for Success. Guaranteed to change the way you do business or your money back.
Learn to connect with everyone on your speed dial, from adjusters to your staff!
There is no way to beat the system… But we can adjust our habits to lessen the damage.
A six-disk audio set designed by Steve Toburen specifically for managers looking to improve their business, become better managers, and create Customer Cheerleaders.
As most SFS members know, my family and I have spent many years in the Dominican Republic doing full-time volunteer work. I always say, “A wonderful place to serve … but a horrible place to live.”
Hopefully your 2009 resolutions for your business haven’t already been forgotten along with those exercise and weight loss goals.
