Skip to content
  • Contact Us
    • Request your seat at SFS
    • Subscribe to our weekly QuickTIPS
    • Request Steve’s advice
    • Join us in Industry Forums online
  • SFS Training Options
    • About SFS: “Winning over your caller!” Online Course
    • About SFS: “Hiring the Very Best!” Online Course
    • About VAST Training
  • About Us
    • SFS: “Business Transformation” Curriculum – Day by Day
      • SFS Seminar Curriculum: Day 1 – Monday
      • SFS Seminar Curriculum: Day 2 – Tuesday
      • SFS Seminar Curriculum: Day 3 – Wednesday
      • SFS Seminar Curriculum: Day 4 – Thursday
      • SFS Seminar Curriculum: Day 5 – Friday
    • The Strategies for Success Team
      • Nick Paolella
      • Angela Buege
      • Steve Toburen
      • Bill Yeadon
      • Chuck Violand
    • Why Consider SFS?
    • What Others Say
    • SFS History
    • FAQ’s about SFS
  • SFS Members Only
    • Blue Door Access
    • Operations Manual
  • Jon-Don

Search

Strategies for Success – (SFS)
  • Equipment
  • Training
  • Technical
  • Hiring
  • Telephone
  • Sales
  • Diversify
  • Office
  • Finances
  • Downloads
    • Special Reports
    • QuickFIXs
  • More

Chuck Violand

Chuck has been a part of the Strategies for Success team right from the beginning in 1996 with his focus on financials and employee management in growing businesses. Through his consultancy – Violand Management Associates (VMA) – Chuck and his team devote themselves to helping service company owners. More about Chuck.

Never give in! – Part 2

by Chuck Violand

Reminding yourself of Sir Winston’s words to “Never give in, never give in, never, never, never, never…” might help sustain you through the rough patches that are a natural part of every cleaning and restoration business.

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning technician, Endurance, Focus, goals, leadership, management, shared vision, starting out, the big picture Leave a comment

Never give in! – Part 1

by Chuck Violand

How to work through adversity and stay on the path to success and sustained growth

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning technician, Endurance, entrepreneurs, Focus, goals, leadership, management, motivation, personal success Leave a comment

So are we done with “belching at the table”? – Part 5

by Chuck Violand

Yes, there are significant emotional and financial rewards that come along with the CEO title. However, there are also pitfalls to be avoided.

Categories SFS Instructor’s Blog Tags arrogance, carpet cleaning business growth, carpet cleaning technician, employees, leadership, management, owner accountability, personal success, respect, training Leave a comment

Brave enough to “belch at the table”? – Part 4

by Chuck Violand

Are you continuing to develop your own skills to help you keep up with an ever changing workplace? OR have you started to coast?

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning technician, employees, leadership, management, owner accountability, personal development for carpet cleaners, personal success, respect, training Leave a comment

Are your employee’s “belches” growing? – Part 3

by Chuck Violand

One of a CEO’s main responsibilities is to “grow their people”. How is this done?

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning financials, carpet cleaning technician, employees, exit interview, leadership, management, owner accountability, respect, training Leave a comment

Do your employees need to “belch at the table”? – Part 2

by Chuck Violand

“Holding yourself accountable” by answering some uncomfortable (and very soul-searching) questions will make a huge difference in your business… and your life!

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning financials, carpet cleaning technician, employees, exit interview, leadership, management, owner accountability, respect Leave a comment

Are your employees willing to “belch at the table”? – Part 1

by Chuck Violand

You as the owner or manager in your company simply can’t count on the people around you to hold you accountable!

Categories SFS Instructor’s Blog Tags accountability, carpet cleaning business growth, carpet cleaning technician, leadership, management, owner accountability, respect Leave a comment

Are you loved?

by Chuck Violand

In the grand scheme of things all business challenges and issues (even as overwhelming as they may feel at the time) pale in comparison to the loss of love or to debilitating health.

Categories SFS Instructor’s Blog Tags carpet cleaning technician, family safety, fear of the future, future, health, management, personal success Leave a comment

Living Respectfully – Part 2

by Chuck Violand

Showing respect for someone doesn’t have to be grand and flashy. There are countless, every-day ways in which it can be demonstrated.

Categories SFS Instructor’s Blog Tags carpet cleaning technician, communication, company morale, competition, emotions, listening skills, management, people skills, respect, selling, technology Leave a comment

Living Respectfully – Part 1

by Chuck Violand

As a business owner or manager you can easily overlook the influence your actions have on the behavior of your people.

Categories SFS Instructor’s Blog Tags carpet cleaning technician, communication, emotions, listening skills, management, people skills, respect, selling, technology, time management Leave a comment

Business Bullies – Part 4

by Chuck Violand

The boss doesn’t have to flaunt her authority by threatening people and the business owner certainly shouldn’t try to bully someone into higher performance.

Categories SFS Instructor’s Blog Tags Business Bullies series, carpet cleaning technician, cleaning business owner, communication, emotions, employee development, employee retention, employees, management, motivation, owner, owner accountability, perception, vocabulary Leave a comment

Business Bullies – Part 3

by Chuck Violand

Bullying contaminates your company culture, undermines the morale of your people, and weakens your competitive position!

Categories SFS Instructor’s Blog Tags attitude, Business Bullies series, carpet cleaning technician, communication, emotions, employee development, employee retention, employees, legal issues, management, perception, vocabulary Leave a comment

Business Bullies – Part 2

by Chuck Violand

Research indicates workplace bullying behaviors fall into four very broad categories, two of which are addressed this week.

Categories SFS Instructor’s Blog Tags attitude, Business Bullies series, carpet cleaning technician, communication, competition, employee development, employee retention, employees, legal issues, management, perception Leave a comment

Business Bullies – Part 1

by Chuck Violand

Any business (regardless of size) can close the “bully gap” by recognizing the things that make a company UNIUQE are what make a company GOOD.

Categories SFS Instructor’s Blog Tags attitude, Business Bullies series, carpet cleaning technician, competition, entrepreneurs, perception, shared vision Leave a comment

Somebody always pays- Part 2

by Chuck Violand

How often is the company checkbook used as a piggy bank for the owner’s personal purchases (some of which can be pretty grand) that bring no value to either the company or its customers?

Categories SFS Instructor’s Blog Tags capital, carpet cleaning business growth, charging enough, cleaning business pricing, cleaning pricing profit, cost analysis, finances, financial analysis, management, owner accountability, payroll Leave a comment
Older posts
Newer posts
← Previous Page1 Page2 Page3 … Page9 Next →

Account

  • Log in
  • Register
  • Lost password?

SFS Online Training

SFS: Winning over your caller $149

Upcoming dates:

Online Jun. 12, 2025 ⇒ RESERVE NOW

Online Aug. 6, 2025 ⇒ RESERVE NOW

Online Oct. 1, 2025 ⇒ RESERVE NOW

SFS: Hiring the Very Best $149

Upcoming dates:

Online Sep. 10, 2025 ⇒ RESERVE NOW

Want even more help?

Join the SFS facebook group!
Join our SFS Facebook group to Grow your Business!

Looking for forms?

Free Form Downloads

Still looking for answers? Ask us!

I WANT TO…

Start

Start a Business


Employees

Add Employees


Freedom

Achieve "Freedom"


More Categories

MY FOCUS IS…

Restoration

Restoration


Residential

Residential


Commercial

Commercial

More Industry Sectors

NEW POSTS

  • Goods versus services? Wassup wit dis?
  • Parking your truck safely and efficiently
  • What’s It Going to Take to Persuade You?
  • Laughing your way through sales calls?

WEEKLY QUICKTIPS

  • A lesson from dentists and quick-lube shops
  • ‘Atone for your sins’ with a Gift Card!
  • “Breaking bread” brings your team together

more quickTIPS...

Sign up for our weekly QuickTIPS

* indicates required

ATTEND SFS

What is SFS?


You now have five SFS training options!


Meet the SFS Team


Even more...

Class Curriculum

What Others Say

SFS FAQs

Join Jon-Don on Social

  • Jon-Don on facebook
  • Jon-Don on Twitter
  • Jon-Don on YouTube

By Industry

Upholstery Cleaning
Fire Restoration
Carpet Cleaning
Janitorial
Smoke Damage
Mold Abatement
Water Damage
Commercial

By Topic

Diversifying
Marketing
Employee Training
Website / SEO
Finances
Pricing
Equipment
Customer Service
Sales
Telephone
Hiring / Firing
Technical

By Resource

QuickFIXs
QuickTIPS
Videos
Procedures
Special Reports
Steve’s Advice
Bill’s Blog
Chuck’s Thoughts

SFS Members

Operations Manual
Contact Steve
Contact Bill

About

What we teach
Our History
Class Reviews
SFS Member Profiles
About VAST
FAQs
Terms & Conditions
Privacy Policy

Contact

Contact SFS
Request Help
Call Jon-Don
Jon-Don on Facebook
Jon-Don on Twitter

SFS Classes

Check here for updates

© 2025 Jon-Don, Inc. | Privacy Policy