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quickTIPS

Go to Full QuickTIPS Directory

Tried and proven Techniques, Ideas, Procedures and Systems (TIPS) that have been submitted from Strategies For Success members. If you would like to join the fun you can submit your own as well!

Our Melting Pot Society

by Steve Toburen

Throughout the USA and around the world there is more and more diversity in cultures and the languages spoken. Is your company prepared for this reality?

Categories quickTIPS Tags community, cultural diversity, demographics, spanish Leave a comment

It’s getting cold outside

by Steve Toburen

Regardless of your preferred season of the year, we can all agree that Winter offers it’s challenges to working in the Customer’s home. Try this technique to keep your productivity up …

Categories quickTIPS Tags cleaning equipment, cleaning methods, cold weather, production, slow season, technical cleaning skills 2 Comments

Keep track of what matters most

by Steve Toburen

In the deluge of Paperwork your Technicians and office staff manage don’t forget to track what matters most to your customers …

Categories quickTIPS Tags communication, community, customer eyeglasses, customer service, in the home script, loyalty, procedures Leave a comment

Seeing is Believing

by Steve Toburen

Your employees can be wonderful Cheerleaders for your company and services. Here is one idea to help them become more vocal in advocating add-on sales.

Categories quickTIPS Tags carpet cleaning marketing, carpet cleaning technician, cleaning customer testimonials, employees, loyalty, marketing, marketing scotchgard, scotchgard, scotchgard sales, upselling Leave a comment

Win the carpet cleaning cheerleader with a sweet reminder

by Steve Toburen

One of our favorite SFS acronyms: “KISS” as in: “Keep It Simple, Sally”! Sometimes even the simplest of gestures can make the biggest impressions. Here is one “tasty” Cheerleader making idea to implement with your staff …

Categories quickTIPS Tags candy, carpet cleaning marketing, chocolate, customer eyeglasses, emotions, marketing, stage play, systems Leave a comment

Help your employees “do good” in the community

by Steve Toburen

Can you combine your workforce and charity for good feelings? Here is one idea.

Categories quickTIPS Tags carpet cleaning technician, charity, community, differentiation, emotions, employees, positioning 1 Comment

Switch places with the Customer

by Steve Toburen

Put yourself in the place of the customer to get the full picture. Then make your work shine.

Categories quickTIPS Tags cleaning methods, customer eyeglasses, procedures, stage play, technical cleaning skills 2 Comments

Good manners go a long way

by Steve Toburen

Always remember that you are a guest in the customer’s home.

Categories quickTIPS Tags emotions, marketing to women, stage play 4 Comments

Make it personal

by Steve Toburen
record family and pet names

Check out this System for making your Customer’s experience more individual.

Categories quickTIPS Tags cheerleader, communication, customer service, first impression, systems Leave a comment

Add a human touch to your Newsletter

by Steve Toburen
friendly newsletter

Look here for an easy idea to keep your Newsletter fresh, fun and engaging.

Categories quickTIPS Tags carpet cleaning marketing, direct mail, emotions, marketing, newsletter program 2 Comments

Extra-curricular activities create family feeling …

by Steve Toburen
company picnic

Families that play together, stick together. And my guess is you want your employees to “stick”. Here are some thoughts on exactly how to accomplish this …

Categories quickTIPS Tags carpet cleaning technician, community, emotions, employees, loyalty 2 Comments

Take action with an “attitude of care and concern” when the customer speaks

by Steve Toburen
pay attention

How can you build a “caring attitude” into your cleaning company’s “communication infrastructure”? First things first- LISTEN! Second, take action. Here’s how…

Categories quickTIPS Tags communication, first impression, inspections, marketing to women, rug cleaning, stage play, systems Leave a comment

Just one more way to “set yourself apart” …

by Steve Toburen
satisfied customer

Cleaning the customer’s ceiling fan blades can benefit you in multiple ways …

Categories quickTIPS Tags carpet cleaning marketing, cheerleader, cleaning equipment, cleaning methods, communication, drying, emotions, marketing to women, production, systems Leave a comment

“Forward Schedule” your carpet cleaning appointments!

by Steve Toburen
forward scheduling

Learn how to take advantage of a golden opportunity to nail down the date for your next visit.

Categories quickTIPS Tags carpet cleaning marketing, forward scheduling, production, sales, stay beautiful maintenance program, systems Leave a comment

Use your employee’s “mugshot” …

by Steve Toburen
employee headshot

Seeing their picture and profile on the company web page is a great ego boost for your employees. And your customers LOVE knowing ahead of time who will be coming to their home. Try this win-win method to better morale and branding.

Categories quickTIPS Tags carpet cleaning technician, cleaning website, emotions, employees, loyalty, office 3 Comments
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