Time to get serious about making production. No need for controversy, each of these rotary wands specializes in its respective field. Invest your precious funds in the solution that best fits your cleaning business goals.
A California carpet cleaner is “drowning in the details” of a commercial cleaning bid. How should a carpet cleaner calculate a really large commercial job? Steve helps him rescue what may be a “golden opportunity”.
Regular cash flow, your very own production schedule, a steadily appreciating asset and best of all … less interaction with an at times difficult and demanding residential customer. So what’s not to like? Will this carpet cleaner’s dreams of profit in commercial maintenance work be fulfilled? Steve Toburen gives his prognosis …
Sometimes “simple is best”. This tip will only cost you a few bucks but may save you hundreds of dollars in carpet cleaning chemicals cost. Read on …
Resist the urge to run and “make production” at the beginning of your residential cleaning jobs. A few well-invested minutes and well chosen words can open the way for an improved working relationship with the customer.
After an extended absence from our industry an independent cleaner is looking to get back in the game. He’s looking for a shortcut to success but as usual Steve tells it like it is …
Before you get the answers let me explain the purpose of the quiz. It ultimately comes down to the term “anchoring”. What is “anchoring” and how does it affect the structure of your cleaning prices? Read on …
Here is a simple 3 question quiz that will help you understand how people buy your carpet cleaning services. Please contribute your answers and then we’ll analyze this pricing/buying topic on a deeper level …
SFS is all about the “Emotional Dynamics” of working in the “residential environment”. However, all these good feelings only go so far and eventually you have to get some work done! Make the most of your cleaning / restoration time with this idea.
Get the most out of your carpet cleaning labor force. Check out this system for increasing production, saving time and avoiding headaches.
Check out these 10 questions that just may keep you from joining the 80% of start-up businesses that fail within their first decade. Then share with your fellow board members other vital questions that have kept you safe, sane and profitable …
Give pet problem spots priority by visually letting the customer know you are giving them the due attention.
Everyone TALKS about giving “good customer service.” But few people actually DO anything about it! Change this destructive habit with this great “employee orientation” procedure. Even better, the download is FREE!
Regardless of your preferred season of the year, we can all agree that Winter offers it’s challenges to working in the Customer’s home. Try this technique to keep your productivity up …
A new carpet cleaner is getting whip-sawed from both sides. Steve tries to bring a bit of sanity and balance to the eternal question, “How much should I charge?”