People (including your staff) LOVE money!
We all want excited, motivated employees that are “invested” in the future of our business. The single best, cheapest and most effective motivational technique? Public Recognition! BUT money talks too!
We all want excited, motivated employees that are “invested” in the future of our business. The single best, cheapest and most effective motivational technique? Public Recognition! BUT money talks too!
I’ve written reams on how to clearly define your CUSTOMER’S expectations. But what about your employees?
4 key SFS concepts to orient employees regarding working in the customer’s home or business.
The best time to create and build a new hire relationship? During and immediately after your hiring process! Here’s how …
Steve explains how “sharing the pain” (AND the profits) can hold your employees “accountable” while also helping them strive for perfection.
Previously I shared how much I hated to be “surprised” by an employee. But it is only fair that you don’t surprise an employee either.
What do your employee’s take away from your staff meetings? Give them some homework.
Even the best employee quits. What can you do? Take action now by changing the way you look at hiring and employee development.
Learn from an experienced Arizona carpet cleaner how to consistently creates positive Moments of Truth before your Technician even reaches the customer’s driveway.
There is no perfect answer. Carefully weigh the ‘risk/reward ratio’ of staying small NOW! (Not when it is too late to change your growth strategy.)
In this QuickTIP series I’m focusing on building a team of the Very Best People.
Simply hire reliable, focused, quality, ‘drama free’ individuals and your business (and life) will be fun again!
During your daily business routine constantly be on the look out for other companies employees that impress you.
Adding the VBP to your team will require an ONGOING EFFORT to reach out and recruit the Very Best People!
Every day, you should be fighting/ clawing/ struggling and yes, COMPETING for the ‘Very Best People’ to join your business team!