“SFS is a great course for ANY service industry business!”- Zach Knight
SFS member Zach Knight shares a key concept he learned from Strategies for Success and how it has helped his business …
referrals
Your best carpet cleaner “parting lines” …
It has been well stated, “Last said- first remembered.” Steve reminds us of the need to say goodbye with a flourish!
Getting maximum results from your comment cards
Getting customer feedback is vital for any business. Steve shares how you can get “maximum mileage” out of the time-honored Customer Comment Cards …
“What a great feeling to have more than enough work!” Eric Blessit
Eric Blessitt with All Kleen Services, LLC in Hopkinsville, KY made big changes after attending SFS. The result? More and bigger jobs with MUCH higher profits. Learn how Eric did it …
How to get plumber water damage referrals- FREE! (Part II)
Water damage expert Ivan Turner shares how he got out of of paying a King’s Ransom to plumbers. Now they happily share their referrals for free! Find out how Ivan achieved this state of Business Bliss …
Patrick Thompson’s path to new residential clients
So can a small family operation really compete against the big companies? In this dispatch a Chicago area owner-operator explains how SFS “Cheerleader concepts” transformed his business.
How to get plumber water damage referrals- FREE!
Veteran restorer Ivan Turner has plumbers lined up to be his “Strategic Partners” AND they cheerfully refer his drying services- without getting paid a kickback! Why? Ivan’s “Plumber’s Law of Leverage”! Read on …
The “Law of Leverage” brings plumber referrals!
Get plumbers to refer your water damage restoration services AND without paying them a penny!
Cleaning kid’s car seats creates Cheerleaders!
Many times it is the small “extra details” that create Cheerleaders who will sing your praises. (Including those all-important reviews on the Internet!) Steve shares one easy-to-produce positive Moment of Truth.
The need to keep your carpet cleaning business “sailing forward” with sales!
Chuck loves sailboats and he loves business too! So it is only natural that he would draw parallels between the two in when teaching the opening day of Jon-Don’s Strategies for Success. For example, Chuck says that money and sales are the “wind” that not only move your business forward but even help keep it afloat …
What percentage of your carpet cleaning business is “repeat”? Are you sure? Really?
All of us brag about our “imagined percentages” of repeat clients. Comments like this are common at every SFS seminar: “Yeah, over 90% of my clients are repeat business.” But honestly, have you ever put a magnifying glass on this claim? (Steve confesses he was guilty of this empty bragging too!) One very capable SFS member did and here is what they found out …
How can I get more water damage restoration jobs?
Who doesn’t love the profits available in emergency water damage restoration? Now its time to get more water damage restoration jobs.
Weekly Financial Flash Report
In the “good ole days” (pre-recession) you could get by with casually checking the nice big number at the end of your monthly Profit and Loss statement and then pop a cold one! Not anymore. You now need to focus like a hawk on your WEEKLY financials. This Flash Report form will help …
What should I give for referrals?
Help me out here, Steve. I want to show my gratitude to my customers who refer me. But money seems a bit tacky plus I don’t have any to spare right now! So how should I reward my Cheerleaders?