Follow these 5 steps to give your commercial team the sales tools they need. Boost their confidence and make it easy.
Tag Archives | training
4 key concepts to orient employees regarding working in the customer’s home or business.
So are you feeling the weight of the world on your shoulders? Share the load with your people (and help them stay honest too!) with this Special Report: “Adding Employee Accountability in Your Company”!
Find your next manager candidate from the very beginning.
Even the best new recruits need training. Steve provides tools to train your new employees and get them started right!
IF your techs treat a devastated home the same as they do a normal residential cleaning then they will create “a disaster for your company”!
Your best tech just quit! Be able to hire great people immediately when the need arises with these 5 steps.
Does your cleaning/restoration company have these “Making It Easier” procedures implemented?
Yes, there are significant emotional and financial rewards that come along with the CEO title. However, there are also pitfalls to be avoided.
Are you continuing to develop your own skills to help you keep up with an ever changing workplace? OR have you started to coast?
One of a CEO’s main responsibilities is to “grow their people”. How is this done?
A Memphis cleaner plays with his options of how not to get hung out to dry by his new technicians. Will it work? What else should he take into account? Steve weighs in.
Business leaders work best with second fiddles who have a deep inner strength and confidence and who feel secure in their position. Second fiddles are much appreciated!
None of us enjoy adversarial situations and few conversations can be uglier than terminating an employee!
Turnover is par for the course in Carpet Cleaning and Restoration companies. However there really are good employee candidates out there. Steve offers some suggestions for finding (and holding on to) the best.