Living Respectfully – Part 1
As a business owner or manager you can easily overlook the influence your actions have on the behavior of your people.
time management
Organize your truck for efficiency
Let’s focus on your “prime work space”- your trucks! And yep- I’m gonna hit ya with an old cliche: “A place for everything and everything in its place.”
How to be more productive in carpet cleaning
This Residential “Set-up List” organizes each trip up to the house while still focusing on the all important customer.
Give your customer multiple ‘reminder options’
A huge problem for any service provider is clients forgetting/ blowing off appointments. Schedule these tasks for your office staff …
Stop “flogging” your best employees (Part 2)
To help you avoid inadvertently “flogging” the employees who pull the hardest in your company, here are a few questions to ask yourself.
How to avoid “Swarm Management” – Part III
Need help getting organized (or staying so)? Here are a few questions to ask yourself if you fear Swarm Management has become part of your company.
What message do you “telegraph” to your employees?
The next time you think you can put one over on your people with fast talk and elaborate excuses, think again.
Can I sell carpet cleaning door to door?
A Rochester, NY carpet cleaner needs some effective low cost marketing. Steve says if you are going to “burn some shoe leather” you better get a good return on your investment! Here’s how…
Carry all your small items in a rectangular bucket
Keep all your small tools together and make fewer trips to your service truck by applying this tip. By being more efficient you will make more money!
Hey Business Owner: “Who’s your boss?”
Who’s responsible for planning your time today? Chuck reminds us that what you accomplish each day has a cumulative effect on your business.
So what “Success Skills” are you lacking? (Part I)
Sure, nobody cleans better than you do. Wonderful! We salute your hard work! And yet, are you still struggling after all these years? In this series Chuck Violand shares a few possible reasons why…
TOP TEN List Idea #8: Get more efficient on the job.
Labor (especially YOUR own labor!) will always be your most expensive overhead. Save time by getting efficient and you will Make More Money on each job!
The “Lone Ranger” Rides No More (Part II)
Once you build your network of “informal” business advisers it’s time to actually listen. For self-made business entrepreneurs this is often easier said than accomplished.
Treat the 3 symptoms of an ADHDM manager!
Learn the destructive tendencies of the typical Attention Deficit Hyperactive Disorder manager. If you see yourself here help is on the way!
The right hoses= better extraction/ faster work
Speed your work up and then SLOW DOWN to create a Customer Cheerleader! Little ideas like this will create a “cash flow machine” out of your carpet cleaning business.