Steve’s “TOP TEN” Good Manners List
Do you (and your employees) follow this “respectful” Good Manners Checklist?
Drive safely to win more clients!
How’s your driving? Four tips to drive safely and win new cheerleaders for your company. Consider these points in your next company meeting!
How to create repeat customers
Repeat customers are the goal of any efficient business. What is your first step in creating repeat sales? Steve shares an often overlooked answer.
Sell carpet protector BEFORE you show up at the job!
Avoid even the impression of high pressure “bait and switch” tactics to sell carpet protector. Start with these recommendations.
Can you sell protector even BEFORE they call you?
You can sell protector without high pressure sales techniques. Start with making multiple attempts to inform the customer about their options.
Carpet Cleaning Pre-Inspections That Sell!
Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!
The Big Money in Home and Trade Shows
Get out there and sell “face to face” … by letting the prospect come to you!
How to track your tech’s service performance
Make it easy for your clients to praise your employees AND let them quickly notify you if they have concerns.
Motivate employees with more than “just a pay check”
Employees apply for a job because they need a paycheck. Motivate employees to stay and prosper for these reasons.
Building Encapsulation Routes- Part 2 (Production)
It’s time to “make production”! Part 2 of this series on Encapsulation Route cleaning gives you step-by-step procedures plus logistics insights to make your encapsulation routes run on autopilot.
Encourage your employees to “earn more”!
Create ways for your employees to earn more while increasing revenue for the company as well. A win-win for everyone!
A “Beauty Makeover” check list for your cleaning business
Steve Toburen weighs in on how to create a “beautiful” company that will attract high-end clients, long term employees and most importantly a business buyer that is lusting to possess your company!
How to ‘compete’ for the Very Best People!
NEVER do “Desperation Hiring”! Instead, find the very best people as an ongoing process. Here’s 6 great ideas how to do it on a regular basis.
12 Secrets to Success in Carpet Cleaning
This information has been tested and refined over the last thirty years. First by me and now for the last ten-plus years by our over 2,000 SFS members.
How to create a “Production Day Sheet”
Everyone is happier when they have an established routine for the day and know precisely what is expected of them.