Implement a “Production Day Sheet”- Part Two
Make sure your Techs have the “specialized” tools they need for each job with a “load list”. Avoid those multiple trips back to the shop!
quickTIPS
Go to Full QuickTIPS Directory
Tried and proven Techniques, Ideas, Procedures and Systems (TIPS) that have been submitted from Strategies For Success members. If you would like to join the fun you can submit your own as well!
Implement a “Production Day Sheet”- Part One
The Production Day Sheet details out all the key information to your tech for a given work day.
Organize your techs with “Job Folders”
Make it easy for your front-line technicians to focus on making the Cheerleader by giving them all their information in Job Folders.
How to ‘stage manage’ your employee’s job routine
For a turnkey profitable company you must focus on efficient, consistent production AND a positive customer experience. This means defining the job routine.
How to improve your “set-up routine”
Find the right balance between efficiency and quality service by following a perfected set-up routine.
Less trips out to the van = more efficiency/money in your pocket!
“Save time and energy”. Countless gadgets and tools promise this now. This TIP uses a simple backpack to boost your work efficiency.
A utility cart for more efficient truck re-stocking
You need your tools and chemicals in the field with the technicians. Not forgotten back at the shop! Check out Steve’s great tip using a utility cart.
Stop “desperation re-ordering” once and for all!
A truck mount without cleaning supplies won’t make you any money. Make sure your work crews always restock the chemicals they need.
Why (and how to) ask permission BEFORE “intruding”…
Good manners and common sense go a long way in making Cheerleaders. For example, know how to ask permission …
How to answer when the Decision Maker “isn’t available”
Sooner or later you HAVE to contact the Decision Maker to finish the sale. Steve gives another golden phrase to keep the process on track.
Why (and how) you should use “VBQ’s” with your Initial Contact
Use this five step initial contact interview process to increase your commercial sales.
How to “work with” (not against) the Gate Keeper
If you make commercial cleaning sales calls you surely meet the gate keeper. Are they friend or foe? A lot depends on how you handle your interaction.
How to overcome commercial inertia …
Let’s focus on commercial inertia with property and facility managers! (And insurance adjusters too.)
First impressions last!
Yep, relationships are forged (or lost) based on their first impressions (30 seconds). Now let’s get down to your business…
Why (and how) you should use an employee profile
Use an Employee Profile to introduce your workers to the customer in advance. Include the following to start building a relationship …