So are you being hurt by “Business Barnacles”?
Barnacle behavior can easily infect business owners just as it can with employees. Chuck shares an example from his personal experience.
carpet cleaning technician
Cold weather survival tools (Video)
Steve Toburen shares some “winter survival tools” that will let you not only survive but prosper with snow, ice and cold.
Alignment and Execution – Part 3
Chuck illustrates the importance of Alignment and Excecution with real world examples.
“How can I end this with dignity?”
An SFS graduate now realizes that going into business with his Dad wasn’t the best option. How can this cleaner now fix things in his company and at the same time not destroy his family relationship?
Alignment and Execution – Part 2
“Alignment” and “Execution”. How do these two terms relate to your cleaning or restoration business?
Alignment and Execution: Are you an “aligned” gazelle? (Part 1)
To succeed in business you don’t have to be the best at what you do, have the fanciest advertising or even have to be faster than your competition. What do you need then … ?
Are your managers trapped in the middle? – Part 2
Each employee in any organization can have only one boss . In start-up companies or very small businesses that line of authority is pretty clear – but as the business grows (and managers or supervisors are added) those lines can quickly become blurred.
Are your managers trapped in the middle? – Part 1
In this two part series we’ll review how some entrepreneurs trip up their organizations by mishandling management relationships within their companies. Then we’ll discuss how to avoid these stumbling blocks.
What are the best evaluation methods to use with our staff?
Evaluation and performance tracking systems require well thought-out and careful thought. ESPECIALLY with employee motivation/performance systems it is very important to avoid the “ready-fire-aim” syndrome! Here’s some ideas …
Maturing gracefully in business- Part 4
Successful companies, as well as business owners, recognize what their strengths are. Not only that, but they also recognize what makes them strong.
Maturing gracefully in business- Part 3
Are you getting soft between the ears with your business? As we settle into familiar ways (the rut) of doing things it’s easy to blow off learning new things.
How to train your techs for referrals
This “Initial Value Added Service Training” procedure gives you a step-by-step guide to pre-orient your employee on the hidden customer emotions confronting them on the job.
Maturing gracefully in business- Part 2
What are you doing to address the natural aging processes that takes place in business and in all of us?
Leading your Cleaning/Restoration Business- Part II
Chuck talks about two struggles: Employee “pushing versus pulling” and how to resolve the eternal “short term versus long term” financial issues. Read on…
How can I get my techs to be more like me?
Don’t expect to find clones of yourself in the employee marketplace. (And that’s a good thing!) Instead, Steve Toburen gives some alternatives to flogging your current employees.