Back to Basics with “Service Systems” (part 2)
Service Systems “make it easier to do it right than to do it wrong” for you and your techs!
infrastructure
Affluenza … are you infected? – Part 1
The virus to which I’m referring is still alive, well and thriving in far too many companies.
Keep it simple, sweetheart!
Does your cleaning/restoration company have these “Making It Easier” procedures implemented?
Stop sending broken items back out into the field
Change your Business Infrastructure to avoid ugly, profit destroying negative Moments of Truth!
Stay hungry, stay foolish – Part 1
In 2005 Steve gave the commencement address to the graduating class of Stanford University. The advice Steve borrowed and was giving to the Stanford graduates was to “Stay hungry, stay foolish!” How can this phrase influence you?
Strategies for Success Seminar- April, 2014 (Jon-Don Dallas, TX)
SFS is hard to put in words. It felt like I was drinking from a “fire hose of helpful information!” … “Overwhelming” in the best possible way.
Use the “Stickiness Principle” to be more efficient in your company
Meditate on how to keep key similar items “stuck together” in all areas of your business. For example…
Alignment and Execution: Are you an “aligned” gazelle? (Part 1)
To succeed in business you don’t have to be the best at what you do, have the fanciest advertising or even have to be faster than your competition. What do you need then … ?
How can I motivate my sales staff?
A California cleaning, restoration and flooring sales company owner is struggling with “demotivated” sales people. Steve shares some principles on how to run an upbeat sales meeting and how to help your staff (or you!) sell more jobs!
Avoiding “Swarm Management” with a “good fit”- Part IV
Chuck winds up his series on “Swarm Management” by reminding us that generosity can doom your company. Instead, practice “tough love” by hiring based on the tasks ahead.
How to avoid “Swarm Management” – Part III
Need help getting organized (or staying so)? Here are a few questions to ask yourself if you fear Swarm Management has become part of your company.
The causes of “Swarm Management”- Part II
As a company grows, it’s easy to lose control. If you aren’t careful the company morphs into a creature that nobody recognizes and is neither efficient nor a fun place to work at!
Why (and how) to create a ‘Shared Vision’!
Employees “get on board” much more easily if they’ve helped design your “business choo-choo”. So bring one or more key people with you to our SFS seminar!
Can you ‘Build your Business’ with SFS?
You have spent years building a good company- why not invest 5 days in 2013 to make it truly great AND in the process discover new personal freedom?
“The E-Myth” is still changing lives…
Are you are stuck in the vortex of the technician mentality? You CAN “reboot” your business and your life! The real question is HOW? Pay attention here…