Strategies for Success Seminar- October, 2012 (Jon-Don Chicago, IL)
“I was especially impressed with every single person I encountered at Jon-Don. I feel very fortunate to be doing business with such an amazing company.”
infrastructure
“Making it easier” by using pocketed folders
Give your customers personalized attention with these simple pocketed folders. This easy tweak will save time and aggravation for everyone.
How to get more water damage jobs
This water damage interview form gives a professional polish to your company while putting the customer at ease as you offer answers to all their concerns.
I don’t want to be rich- will SFS help me?
Steve applauds a Florida carpet cleaners decision to focus on his family instead of searching for riches. So can the Strategies for Success seminar help a “little guy” that just wants to stay small?
Al Paulsen: “I was too stubborn to cut off my ponytail!”
Before I attended SFS I was on my way to “partial retirement”. But the things I learned from the SFS program really moved it along. I now take about 16 weeks of vacation a year and the business just “keeps on keeping on”!
“Becoming more efficient and productive”- Spring Stuart-Walker
“Thanks to SFS our employees are now more invested in seeing our restoration company grow. I’ve seen that giving our workforce a voice in company procedures and policy really does make a difference.”
“A first class event from beginning to end”- Rick Massimi
Rick attended SFS as he opened his new carpet cleaning business. He received a long-term vision and plan for his company, a turn-key “Business Infrastructure” AND a great system to make more profit on each job with Scotchgard.
The “Lone Ranger” Rides No More (Part I)
The image of the lonely but brave entrepreneur fighting against incredible odds is ingrained in the American psyche. Chuck Violand explains why this is so sad and unnecessary …
Tom Barr uses SFS concepts to “clean up” in restoration.
Ex-paratrooper Tom Barr took the scariest “jump” of his life several years ago when he opened Platinum Restoration. Now Platinum is thriving and Tom credits much of his success to attending SFS twice!
David Gargan discovers “cleaning freedom”!
Industry veteran David Gargan just loved the physical act of cleaning carpets … until he hit the big 4-0! Learn how Dave “broke free from the wand” and discovered the wonderful gift of personal time with his family.
Keeping it all together: The Customer Information Kit
Consistency, Systems, Procedures… making it easy to do it right. Make a first-class arrival AND tactfully sell more services to EVERY single carpet cleaning customer.
What can carpet cleaners learn from Honda?
Even with Honda’s high quality (and profits) their executives still aren’t happy. Why not? Chuck Violand explains and in the process you will learn a valuable lesson for your cleaning and restoration business …
Can buying a franchise help me get started in carpet cleaning?
Should I go with a franchise- yes or no? A huge question that faces a beginning carpet cleaner at the worst possible time- before they know anything about this industry! Fear no more as a would-be carpet cleaner in Nashville pops the franchise question to Steve …
So what the %&?$#@* is this thing called “SFS”?
Unsuspecting new carpet cleaners are still wasting time and money attending “sleazy snake-oil seminars”. (Sadly, the old “bait and switch” game doesn’t just happen in people’s homes!) So Steve gets nailed with the totally valid question, “What is SFS?” every day. He unloads right back in this passionate post. Steve also unveils the new “SFS Curriculum” page which supports his claims. See it for yourself in the top menu under “About SFS”.
Delegating or Shirking? You Make the Call! – Part II
Delegation is essential whether you are a small owner-operator or run a multi-truck operation. Learn the “why and how” in part two of a series I call: Delegating or Shirking? You make the call!