How can I organize my commercial cleaning accounts?
Get the key information down on paper so that ANYBODY can do the job in a pinch.
maintenance contract commercial cleaning
Thank you SFS for helping me with sales calls!
After SFS we are converting more sales calls, more profitable and growing the right way.
How to improve commercial cleaning program proposals?
Writing commercial cleaning program proposals is not an easy task. But with Steve’s suggestions you can be sure to include the right information.
Can I (should I?) start a restoration company again?
Should this restorer start a restoration company of his own? There are no easy answers. Steve invites all cleaners and restorers to first establish goals.
What to do when a commercial prospect “puts you off”…
How to negotiate with a time-strapped manager …
How should I write up an encapsulation proposal?
Should a professional carpet cleaner include details of encapsulation, extraction frequency, etc. in the job estimate?
How can I avoid leaving money on the table?
Steve’s first rule in selling is to give multiple price options. But how can a cleaner find the sweet spot in pricing even with these options?
Can I rebuild my struggling restoration business?
An experienced restorer has fallen on hard times. Steve offers short and long term solutions to a difficult situation.
Laughing your way through sales calls?
Steve reviews just why you should EXPECT rejection in selling route sales and how to make the sale anyways.
What’s in YOUR “pipeline”?
Every business needs a quick page-at-a-glance “State of the Union” Report on what is coming at them. (Both good AND bad!)
How can I get regular accounts?
A SFS graduate has been practicing his “cold call” techniques on his past accounts. Steve stresses the need to get the “Law of Large Numbers” on his side and to offer “zoned cleanings”.
Get them out from behind the desk!
The more time your prospect spends with you the more likely it is they will want a “return on their investment”!
Use ‘cloud storage’ for client information sharing
Become the “go-to company” for an insurance adjuster or a commercial facility manager and they’ll stay with you forever.
Never present a “contract” for signing
Words make a difference. So sell commercial carpet cleaning smart by avoiding negative phrases like “contract”. What to use instead? Read on…
Solid decisions – NOT “wishful thinking” (Part 2)
Chuck reminds us to make an honest assessment of our clients and then have the courage to fire the ones that are “non-performing”…