Show me the money! – 1
After you finish the job your customer now has “possession” of your completed service. BUT they also still “have your money”! How does a cleaner get paid … ?
It ain’t easy out there – #1
Let’s check out some of the resources that this site (and our SFS seminar) can offer you to keep the cash coming in!
How to “clearly define” everyone’s expectations!
Someone always “owns the problem”! And if you didn’t create the problem you for sure don’t want the blame…
Never give in! – Part 2
Reminding yourself of Sir Winston’s words to “Never give in, never give in, never, never, never, never…” might help sustain you through the rough patches that are a natural part of every cleaning and restoration business.
Can you negotiate DOWN while keeping your profits UP?
I often made MORE net profit on the smaller job! Here’s how …
How to deal with a ‘Procrastinating Prospect’
The “Let me check with…” response is usually an “evasion tactic” to avoid the more accurate (but extremely adversarial) customer reply, “You are waaaaaay more expensive than the other guys!” What should you do?
Never give in! – Part 1
How to work through adversity and stay on the path to success and sustained growth
Start With Why by Simon Sinek
Start With Why has its own simple philosophy “people don’t buy WHAT you do, they buy WHY you do it.”
So how are those New Year’s Resolutions going? Hmmm…?
Why not hold yourself accountable and/or resolve to truly change RIGHT NOW?
What should I include in an “agent introductory letter”?
Face to face selling is almost always the best. Chuck and Steve provide insights to a disaster restoration company on how to start off right.
Timid cleaning and restoration contractors have skinny kids!
Keep negative thoughts at bay when you don’t get the job. Here are some realistic options.
So are we done with “belching at the table”? – Part 5
Yes, there are significant emotional and financial rewards that come along with the CEO title. However, there are also pitfalls to be avoided.
Our TOP TEN “QuickFix” Business Solutions
Your biggest “challenge”? Getting hit with the same OLD PROBLEMS over and over again and NOT DOING ANYTHING TO SOLVE THEM!
Brave enough to “belch at the table”? – Part 4
Are you continuing to develop your own skills to help you keep up with an ever changing workplace? OR have you started to coast?
Yet another Steve’s TOP TEN List!
It has become a tradition! Steve’s end-of-the-year TOP TEN list! (And thank you for every time you clicked on one of my QuickTIPS in 2014!)