Encourage teamwork with ‘a day on the truck’
Boost teamwork between office staff and your front line cleaning technicians. Bring peace to your residential cleaning or restoration company by switching jobs for the day …
carpet cleaning technician
Can you have the ‘best of both worlds’?
Can you find your profitable “Sweet Spot” in the cleaning and restoration industry without hiring full-time workers?
WHY (and HOW to) START building a ‘Critical Mass Business’
Steve offers 5 tips to start growing into a CMB today.
Are you STILL ‘hiding out’ on the truck?
How can you define your ‘highest and best use’ in business, and thus guarantee your family’s future financial security?
Empower your employees to follow PPE procedures
When a worker “owns” their personally assigned PPE they will be much more likely to care for it and follow PPE procedures.
The Power of Habit
What if there was a way to create and promote ‘good habits’ within your company without anyone knowing?
PAYOFF: The Hidden Logic That Shapes Our Motivations
This book tackles the ever elusive subject of our motivation. What motivates people? How can an owner motivate his technicians to greater things?
What progress will you make… TODAY?
How are you doing 184 days after January 1st, 2018? Not so good? If so…
‘Mentor’ new hires for new employee retention
A new hire will decide to quickly quit OR stay long term during their first two weeks on the job. Steve share how to boost new employee retention.
How to make cash rewards ‘talk’ even louder!
Money talks! But be sure to get maximum benefit from your cash rewards while motivating your employees on to greater achievements.
Implement a “Production Day Sheet”- Part Two
Make sure your Techs have the “specialized” tools they need for each job with a “load list”. Avoid those multiple trips back to the shop!
Organize your techs with “Job Folders”
Make it easy for your front-line technicians to focus on making the Cheerleader by giving them all their information in Job Folders.
Steve’s “TOP TEN” Good Manners List
Do you (and your employees) follow this “respectful” Good Manners Checklist?