How to track your tech’s service performance
Make it easy for your clients to praise your employees AND let them quickly notify you if they have concerns.
carpet cleaning technician
Motivate employees with more than “just a pay check”
Employees apply for a job because they need a paycheck. Motivate employees to stay and prosper for these reasons.
Encourage your employees to “earn more”!
Create ways for your employees to earn more while increasing revenue for the company as well. A win-win for everyone!
12 Secrets to Success in Carpet Cleaning
This information has been tested and refined over the last thirty years. First by me and now for the last ten-plus years by our over 2,000 SFS members.
Adding “Employee Accountability” To Your Company
So are you feeling the weight of the world on your shoulders? Share the load with your people (and help them stay honest too!) with this Special Report: “Adding Employee Accountability in Your Company”!
Avoiding the Road In-Between
Choose your own path to business growth. This report helps you avoid common pitfalls while finding the path that best suits you and your life goals.
Start ‘getting off the truck’ while you are still having fun!
7 steps to take now for building your company into a true Critical Mass Business and getting off the truck while you are still having fun.
The Customer Comes Second!
What does it really mean to value you workforce as your greatest asset? Few cleaning and restoration companies live up to their claims of caring for their employees. How do you measure up? Does it really matter?
How to Transform Your Restoration Business
Steve shares how to “transform” your company by focusing on the “Emotional Dynamics” of the home owner’s loss. (Even if you don’t offer restoration now many of the same principles apply in carpet cleaning too!)
Should I switch and pay techs on commission?
All compensation arrangements have pros and cons. Steve reviews the options for commercial and other business models to pay techs.
Are You a “Lone Wolf”? Should You Be?
Can you be successful without enduring the inevitable agonies of hiring employees? Absolutely. But if you fly solo you must make a few adjustments.
Ten Essential Strategies for Success in a Tough Economy
This is a hard hitting Special Report with 10 Strategies that absolutely will transform your business- IF you implement them.
The Employee Profile Page helps break the ice! (Part Two)
Use an Employee Profile Page to introduce your employees before they even knock on the customer’s door. Steve offers key elements to include.
Meg’s Story Directory
Meg and John Burdick share their journey in the quest for success. Join us as we rejoice in their victories and commiserate with them in the pitfalls that all companies eventually face.
How to get paid BEFORE your client “disappears”
Making the Cheerleader is your prime objective but if you don’t get paid it doesn’t feel quite so good!