How can I “step away” from my business?
This SFS graduate from Florida needs to get away from the day to day grind of his business. Is selling the company the only answer?
Steve’s “Bleeding Hearts” Advice Column
Steve Toburen answers pleas for help from carpet cleaners, mold remediation and fire and water damage restoration professionals. If you are starting a carpet cleaning business or an experienced small business person you will surely find practical advice here. More about Steve.
Should I change over and pay commission?
Steve analyzes when a change in compensation may be indicated. Is salary or commission necessarily better? Which way should you lean?
Collection strategies on past due accounts?
6 recommendations to motivate your office staff and get those collections made now!
One great ‘sweet spot’ for commercial work!
Can this California cleaner find the ideal mix of commercial and residential work for her techs? Efficiency is key!
How do I set up a compensation plan?
It’s a classic question with a twist. Steve shares his favorite compensation factors to take into account regardless of how complex the situation.
Can I help others AND my company at the same time?
What factors should a California cleaner consider before helping out his local food bank? Steve offers his insights.
A San Diego cleaning and restoration contractor wants out…
Are you sure you want to sell? Here are some other options. Also, what factors do many people miss when preparing their business for sale?
A desperate carpet cleaners cry for help!
If a business owner is to reinvent his or her business sacrifices may be needed. What sacrifices does this Spokane cleaner need to make?
Can I be successful as a part time retired person?
Is commercial carpet cleaning compatible with being part time retired? Maybe. Steve gives some pointers to this energetic former manager.
How can I improve my residential carpet cleaning growth?
Steve congratulates a Midwest owner/operator for his residential carpet cleaning growth and success. How can they make the jump to the next level?
How can I speed up production?
Steve offers 8 tips to increase efficiency and speed up production for maximum profits. (Without creating negative moments of truth.)
Should I switch and pay techs on commission?
All compensation arrangements have pros and cons. Steve reviews the options for commercial and other business models to pay techs.
What can I do with my high labor overhead?
Frustrated with high labor overhead? If you have employees it is an issue that requires attention. Steve offers 4 recommendations to offset the costs.
How do you know when to walk away from a customer?
Knowing when to walk away is critical for all service industry professionals. For restorers dealing with insureds even more so.
How to improve commercial cleaning program proposals?
Writing commercial cleaning program proposals is not an easy task. But with Steve’s suggestions you can be sure to include the right information.