Restoration: Breaking through the PSP barrier?

So how can a water damage restoration company “break through the clutter” of an adjuster’s day? How can you get him or her to focus on the superior value and savings you provide?

The Three A’s – Part 2: Accessibility

If you are in Emergency Disaster Restoration 24-7 “accessibility” is a no-brainer. But what about the average cleaner? Who should he or she be accessible to? Chuck adjusts our Customer’s Eyeglasses…

The owner won’t sign over the insurance check- HELP!

A recent USA Today survey says 21% of homes in the US are worth less than the mortgage. Steve tells you how to protect yourself BEFORE you start remediation on these “underwater” houses that are really flooded!

TOP TEN #4- Make MORE $$$ by “Booking LESS”

Most cleaners love an upcoming week crammed full of jobs right from the git-go. But Steve says there are several subtle traps in overbooking your technicians. Learn how you may “Make More Money” by booking fewer jobs per week …

Don’t get caught in the middle between the adjuster and the property owner …

It is always a tough relationship between the policy holder and the insurance company. Your job is at least partly to keep all parties happy. One hapless Kansas mold remediation contractor got caught in the middle. Steve gives him some hints on how to stay out of this trap in the future …