Use this five step initial contact interview process to increase your commercial sales.
If you make commercial cleaning sales calls you surely meet the gate keeper. Are they friend or foe? A lot depends on how you handle your interaction.
Yep, relationships are forged (or lost) based on their first 30 seconds. Now let’s git down to your business…
Use an Employee Profile to introduce your workers to the customer in advance. Here is what to include …
So (hopefully) your phone is ringing of the hook, your days are crammed full and you are making BIG money. GREAT! And yet…
Your customer has feelings and that should interest you. This tip will help you gain new appreciation for the impression you make.
Do you (and your employees) follow this “respectful” Good Manners Checklist?
Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!
It can be ohhh so tempting to be over zealous in jamming one more job into the morning or afternoon. Even if it means sacrificing true “punctuality”.
Check these 3 things on your mobile phone right away to avoid alienating customers.
Use an Employee Profile Page to introduce your employees before they even knock on the customer’s door. Steve offers key elements to include.