How (and why) to “intensely manage” your sales management
Who doesn’t want to increase high quality sales closings. 6 steps to implement sales management with accountability.
hiring
How to ‘compete’ for the Very Best People!
NEVER do “Desperation Hiring”! Instead, find the very best people as an ongoing process. Here’s 6 great ideas how to do it on a regular basis.
Adding “Employee Accountability” To Your Company
So are you feeling the weight of the world on your shoulders? Share the load with your people (and help them stay honest too!) with this Special Report: “Adding Employee Accountability in Your Company”!
How to Transform Your Restoration Business
Steve shares how to “transform” your company by focusing on the “Emotional Dynamics” of the home owner’s loss. (Even if you don’t offer restoration now many of the same principles apply in carpet cleaning too!)
Should I switch and pay techs on commission?
All compensation arrangements have pros and cons. Steve reviews the options for commercial and other business models to pay techs.
Why (and how) to not “hire in a hurry”!
It IS possible to find better employees in the cleaning and restoration industry. Follow these 7 tips to start the process today.
Keep a reserve of great candidates!
Your best tech just quit! Be able to hire great people immediately when the need arises with these 5 steps.
How can I hire someone who hasn’t applied?
Turnover is par for the course in Carpet Cleaning and Restoration companies. However there really are good employee candidates out there. Steve offers some suggestions for finding (and holding on to) the best.
Do a ‘Trial Hire’ BEFORE you ‘propose’ to a job applicant
So why not let both parties get to know each other before you “tie the knot” by offering full time employment? Here’s how to do this…
How to train your techs for referrals
This “Initial Value Added Service Training” procedure gives you a step-by-step guide to pre-orient your employee on the hidden customer emotions confronting them on the job.
Leading your Cleaning/Restoration Business- Part II
Chuck talks about two struggles: Employee “pushing versus pulling” and how to resolve the eternal “short term versus long term” financial issues. Read on…
A great business card “Moment of Truth”
Tweak how you hand over your business card and you will make your prospect feel “extra special”. (And this is always a good thing!)
“Card” your new employee immediately
You’ve invested a lot finding, interviewing and hiring a new employee. Now help them to feel like part of your family….
Avoiding “Swarm Management” with a “good fit”- Part IV
Chuck winds up his series on “Swarm Management” by reminding us that generosity can doom your company. Instead, practice “tough love” by hiring based on the tasks ahead.