Posted on 29 July 2010.
We all want to increase profit per job. But Steve warns against getting distracted peddling product for pennies when you could be making Cheerleaders (aka. word of mouth referral machines). How?? GIVE AWAY a bottle of “Free Lifetime Spotter” to every customer …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 29 June 2009.
Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!
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Posted in Special Reports
Posted on 12 October 2010.
Not all carpet cleaning customers are equal. You can eek out a living fighting over the price shoppers or you can take the high road by making Customer Cheerleaders! These delighted clients will happily pay more for your services and sing your praises from the rooftops! (Or even better, post glowing reviews on Google Places!) Here is one way to create Cheerleaders …
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Posted in quickTIPS
Posted on 14 July 2010.
Most readers of this web site are great carpet cleaners and even better people! (After all, every single site contributor on here comes from the cleaning industry!) But as a group, carpet cleaners’ marketing skills stink! Big Billy Yeadon offers some “Duct Tape” to patch up your marketing techniques …
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Posted in Big Billy's Books & Blogs
Posted on 22 September 2011.
This “Moment of Truth” checklist structures the job so your techs (and you!) can easily create a Cheerleader out of the home owner! Follow these simple steps …
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Posted in Practical Paperwork
Posted on 11 May 2009.
Who’s to blame? The pooch or the chemical? Only one way to find out.
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Posted in Clean Talk, Steve's "Bleeding Hearts" Advice Column
Posted on 07 June 2010.
A Tennessee carpet cleaner wants more cleaning work but isn’t quite ready to take the door-to-door plunge. Steve gives him some perspective on his time management …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 02 September 2010.
Wouldn’t it be great to get “up close and personal” with over 100 top prospects for your carpet cleaning services? That is where one Minneapolis carpet cleaner finds himself, but how can he make the best of his opportunity?
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Posted in Steve's "Bleeding Hearts" Advice Column
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