Help me implement the Stay Beautiful program!

Steve gives his quick review of what the Stay Beautiful program is and how it works. Use this program to 1) retain your customers, 2) maintain cash flow and 3) raise the value of your business.

Should I cover up shoddy carpet installations?

A Portland carpet cleaner has worked hard to build a retailer base. But now he is sick of bailing out his floor stores AND their “slap-it-in” installers! Steve suggests a middle ground…

Can I sell carpet cleaning door to door?

A Rochester, NY carpet cleaner needs some effective low cost marketing. Steve says if you are going to “burn some shoe leather” you better get a good return on your investment! Here’s how…

Do I need my very own “domain name”?

Just what is a domain name and why are they important for cleaners and restorers? Steve calls in an expert to break down the basics of domain names and how to pick one for your cleaning company.

Should I buy a restoration franchise?

Is disaster restoration a good fit for this Tennessee constructor? Steve’s “Who-What-Where-Why-When-How” response lays the groundwork for any business decision you might be pondering.

The owner won’t sign over the insurance check- HELP!

A recent USA Today survey says 21% of homes in the US are worth less than the mortgage. Steve tells you how to protect yourself BEFORE you start remediation on these “underwater” houses that are really flooded!

“How can I build up carpet cleaning in my janitorial business?”

A San Diego janitorial contractor wants to move into the lucrative world of carpet cleaning and needs helps. As usual, Steve rides in to the rescue but needs everyone’s help!

How should I pay an outside commercial cleaning sales rep?

A commercial cleaning firm is facing problems with a recently hired outside commercial rep. Steve tells them what they should have done and still can do!