“Only the paranoid survive!” Learn to anticipate problems
Do you know how to anticipate problems? Knowing what needs to be changed is the first step to avoid potential dangers in your business success.
The why (and how) of ‘tuning up’ your business…
Don’t run from business problems. Tune your business “hot rod” to create a valuable money making machine!
Reply to “Unspoken Questions” with “Unspoken Answers”!
All customers have questions they don’t verbalize! Read here samples of “Unspoken Questions” that are screaming away in your customer’s mind right now.
Thank you SFS for helping me with sales calls!
After SFS we are converting more sales calls, more profitable and growing the right way.
Put on your “Customer’s Eyeglasses”!
“Putting on the on the Customer’s Eyeglasses” is my term for looking at yourself (and your actions on the job) through the eyes of your client.
I sold my restoration company for 22 times MORE than I paid for it!
Do you have an “exit strategy”? This successful restorer sure is glad he took action after attending SFS some 10 years ago.
Why (and how) to not “hire in a hurry”!
It IS possible to find better employees in the cleaning and restoration industry. Follow these 7 tips to start the process today.
Do your clients think you are a “bait and switch” company?
IF your client has “clearly defined expectations” you will never be accused of being a “bait and switch” guy! Here is how to get there …
They can’t buy if they don’t know about it!
Let your client know about their Additional Service Options BEFORE you arrive.
How do you know when to walk away from a customer?
Knowing when to walk away is critical for all service industry professionals. For restorers dealing with insureds even more so.
More profit now and a “guaranteed client” 12 months later!
Customers think they clean every year but often postpone the “Big Day” for two or three years! Yearly Scotchgard brings you more profit now … and later.
Do you give your people the time they need?
Overbooking does damage in a multitude of ways. Steve Toburen exposes these dangers and offers some practical solutions.
How to improve commercial cleaning program proposals?
Writing commercial cleaning program proposals is not an easy task. But with Steve’s suggestions you can be sure to include the right information.
Help your customer spend more money on each job
Steve recommends multiple service options to add value while allowing your customer spend more money on each and every job visit.
Will your clients sing your praises online?
Clients sing your praises when they have been super impressed with your work. How can you make this happen today and EVERY day?