What medical questions can I legally ask?
A Texas restoration contractor needs help on complying with the confusing medical documentation laws. Steve reaches out to the experts…
What message do you “telegraph” to your employees?
The next time you think you can put one over on your people with fast talk and elaborate excuses, think again.
“How can I break into a nearby town?”
A Texas cleaner wants to expand into a neighboring city. Are “door to door” visits giving away Lifetime Free Spot Out the way to go?
The “I say … they do” myth (Part 2)
Regardless if you are speaking to senior managers, secretaries, technicians, or sales reps, they all need these 3 common elements when we ask them to do something new.
Creating a mobile website using WordPress
Many restoration and cleaning businesses run their websites on WordPress. Here we present simple solutions for scaling your WordPress site down to mobile view.
The “I say .. they do” myth (Part 1)
Chuck addresses a few of the underlying causes of the “bottleneck” between what we ask for AND what actually gets done in our companies.
Tips for making a mobile version of your website
Your mobile website can be a powerful tool for putting you in touch with customers on the go. Here are 6 helpful tips for creating a mobile version of your site.
Shipwrecked by complacency?
Your comfortable, even boring routine can quickly bring on a “shipwrecked business” if you fall prey to complacency. Consider the tragic Costa Concordia disaster…
Employee trouble in paradise…
Business is rocking … yet the office environment has this entrepreneur on his knees looking for how to bring peace to the valley.
The context of “free”
Whether it’s “free air” or free speech or freedom of choice, each freedom has a “cost/benefit ratio”.
Do I really need a mobile website?
Think your carpet cleaning company doesn’t need a mobile site? Think again, especially if you are in the disaster restoration business.
Make your first impressions stand out
“First impressions last.” It is that simple. So focus on those first two essential minutes on the job. For example…
Mike Lamunyon: “I was ready to have a nervous breakdown before SFS!”
Mike reminisces on the growth of his restoration business and how Jon-Don and the SFS program have been his “Partners for Success”…
Dealing “up front” with winter’s woes
When rainy/snowy/generally nasty weather arrives the residential cleaning cancellations start rolling in. Here is a “preemptive strike” to stop the madness.
“Success starts in your head” (Part 3)
Chuck Violand says we are all products of our parent’s attitudes about money and wealth. But maybe it is time you “grow up” and break free!