Should you offer “Same Day Service”?
Offering “Same Day Service” can boost your ratings, income and keep you busy all year long.
Offering “Same Day Service” can boost your ratings, income and keep you busy all year long.
Writing commercial cleaning program proposals is not an easy task. But with Steve’s suggestions you can be sure to include the right information.
When the prospect doesn’t like the price they use a “smoke screen” objection. Hurdle these objections in commercial or restoration with these key phrases.
Should a business hire a salesperson or do it themselves? Steve Toburen gives a complete answer to this question to a surprisingly complex question.
These five tips are timeless in effectiveness and global in their application. Be sure to implement these ideas in 2016.
Make it easy for your technicians to sell more on the job and you’ll make more money too. At the same time keep things transparent for everyone.
Communication systems help avoid costly misunderstandings and promote a professional, trusting relationship.
Keep a positive attitude to transform your conversation with a prospect into more of a “logistical consultation” than a sales call.
Face to face selling is almost always the best. Chuck and Steve provide insights to a disaster restoration company on how to start off right.
Keep negative thoughts at bay when you don’t get the job. Here are some realistic options.
How can you dump the F.O.R. bugaboo? Learn from my mother! Mom always told me… “It costs nothing to ask!”
A brand new commercial cleaning business owner wants to “blast” his sales area with a focused short-term team. Good idea? Steve and Chuck give feedback.
This is a great question and I don’t mean to dodge it but my answer really depends on the profit margins you are working with on “additional services”. Here’s my analysis …
Increase your carpet cleaning cash flow with residential contract cleaning. Steve Toburen outlines how to improve Stay Beautiful contract signups.
Imagine getting your customer to bring up the “carpet protection” subject! Steve shares how to do this automatically and without the technician having to say a single word!