How can I compete with the dreaded preferred vendor?
Restoration preferred vendors have transformed the water damage mitigation world for the small independent restorer … and not for the better!
fire and water damage restoration business resource
Mitigation versus structural re-construction?
Where is the balance between remediation and structural construction? Your priorities.
Steve offers some instrospective questions for meditation.
It ain’t easy out there – #1
Let’s check out some of the resources that this site (and our SFS seminar) can offer you to keep the cash coming in!
What should I include in an “agent introductory letter”?
Face to face selling is almost always the best. Chuck and Steve provide insights to a disaster restoration company on how to start off right.
Can I rebuild my struggling restoration business?
An experienced restorer has fallen on hard times. Steve offers short and long term solutions to a difficult situation.
Getting paid in restoration insurance losses
What is a “valid assignment of benefits” and how does it affect payment from the insurance compnay for my fire restoration work? We get you started.
Frozen pipes = Big money IF you “do it right”!
Steve hands out four key principles for making more money in water damage restoration. Check out the Four “C’s” here.
Is this considered breach of contract?
Just how long does an insurance company have to pay a duly processed bill? And how can a restoration contractor prevent getting hung out to dry?
Is a “texted” authorization legal?
Here is one “much better than nothing” solution to those late night water losses where no one is available to sign a contract or written authorization. Read on to save a lot of money on future losses…
“Bribe” your on-call techs!
24 hour emergency call-outs are just part of the game in a cleaning and restoration business. So make like easy (and lucrative) for your employees…
How to get more disaster restoration referrals
Are your Restoration techs focused on the “Emotional Dynamics” of the loss? You’ll make more restoration referrals with this easy checklist.
Who’s going to pay for this emergency water damage job?
The property manager didn’t sign an authorization form for the emergency water damage work. Now what?
“How can I deal with conniving Insureds?”
An apparently successful Florida restoration contractor is fed up with the daily shenanigans he faces. Steve shares a concept and solution…
Mike Lamunyon: “I was ready to have a nervous breakdown before SFS!”
Mike reminisces on the growth of his restoration business and how Jon-Don and the SFS program have been his “Partners for Success”…
SFS Member Profile: Chavez Restoration, Inc.
Chavez Restoration Inc. continues to honor the core values of 1) doing the best job possible, 2) being the best for the task and 3) keep the customer satisfied .