Tried and proven Techniques, Ideas, Procedures and Systems (TIPS) that have been submitted from Strategies For Success members. If you would like to join the fun you can submit your own as well!
How many times have you had a residential carpet cleaning customer apologize to you for the condition of her carpets? This can be treacherous ground. This week’s quickTIPS shares a great response that will turn a negative in to a great positive Moment of Truth …
So you’ve arrived on time, introduced yourself and you’re even wearing your photo I.D. badge. Now what?
Life is a gamble every day. And starting/ building/ running a small service business even more so! How can you improve YOUR safety net … ?
A lifetime customer is worth thousands in repeat business and referrals! Do more than “fix the problem”, win points with a gift check.
Instead of meekly giving up when your prospect says, “Let me check with my husband/ wife/ boss” etc. you reply…
Treat each phone call like the golden opportunity it is!
All salespeople need to know how to deal with rejection. It is part of the process… Steve shares his favorite tips to overcome rejection.
There will always be unsolvable problems in your customer’s home or business. How can you avoid endless callbacks to “fix the unfixable”? Here’s a simple reminder …
Today’s customer will post a negative online review BEFORE calling you! So get proactive by calling the client BEFORE they reach their computer keyboard!
Promoting “word-of-mouth” referrals has always been the most effective business marketing. Online reviews are even better!
Can you find your profitable “Sweet Spot” in the cleaning and restoration industry without hiring full-time workers?
Steve offers 5 tips to start growing into a CMB today.
How can you define your ‘highest and best use’ in business, and thus guarantee your family’s future financial security?
Are you busy, busy, busy? If so, CONGRATULATIONS! ‘Busy’ for sure beats sitting around hoping/ praying that your phone will ring! But sorry that is not enough …
The TOP TWO REASONS to get loser people out of your business (and life) NOW!