Painting Your Success- Part 3
Here are three examples of well-known successful visionaries that overcame initial self-doubt.
carpet cleaning technician
Painting Your Success- Part 2
As you reach for success, you must defeat the inner Critic that wants to control your mental palette of choices. It is time to prepare yourself mentally for success!
The Three A’s – Part 2: Accessibility
If you are in Emergency Disaster Restoration 24-7 “accessibility” is a no-brainer. But what about the average cleaner? Who should he or she be accessible to? Chuck adjusts our Customer’s Eyeglasses…
Painting Your Success- Part 1
Every day you wake up with a choice- will you create something totally original or just keep following the crowd?
The Three “A’s” – #1 Ability
Chuck Violand is sure you know HOW to perform the work you offer. The real question is, how can you communicate your expertise to your customers? Check out these recommendations.
Praise employees AND promote your company
Let’s be honest here. Few people brag about being a carpet cleaning tech! So Steve says you must motivate your employees with “Public Recognition”. (And get some free marketing for your company at the same time!)
The Story of Smith and Jones
Chuck Violand explains what you can learn from a corporate struggle within one of America’s largest corporations.
Don’t disrespect “followership”- Part 2
“Followership” plays an important role in being an effective leader. Chuck Violand shares three more suggestions to help you develop your followership skills.
Don’t disrespect “followership”- Part 1
While leadership is all the rage, Chuck Violand thinks it’s time to build a case for followership. After all, following is a critical component of being an effective leader.
Management lessons from the USS Benfold
Ask yourself these three questions every time you become frustrated in your business. Then apply your answers for positive change in your company.
“Batting lessons” for business owners- Part 2
Everybody wants to work for a winner. They want to follow someone who steps up and tries new things, even if it means striking out occasionally. You may not hit a home run but you just might get an extra base hit!
Hey Business Owner: “Who’s your boss?”
Who’s responsible for planning your time today? Chuck reminds us that what you accomplish each day has a cumulative effect on your business.
Skills to be a better business owner (Part III)
Chuck’s wrap-up on being a better business owner. By mastering the executive skill-set you will give yourself a big advantage in leading your company to success.
Frustrated with the “new” generation of employees?
It may be the most common lament from SFS members- “These young people don’t want to work like I did when I was young!” True … AND False. Big Billy shares two expert views of the “Millenials” entering the workplace…
Why can’t customer service always be this easy?
Everyone knows Big Billy has always been addicted to the coffee at Starbucks. Now his latest Starbucks experience has turned him into a raving fan. Future SFS attendees be warned …