Do you follow a 5-Step introduction sequence?
Help your technicians start off on the right foot with these simple introduction pointers.
Help your technicians start off on the right foot with these simple introduction pointers.
Steve gets a surprise (and a lesson) in his Credit Card statement.
This SFS graduate from Florida needs to get away from the day to day grind of his business. Is selling the company the only answer?
A complaining customer is just a wake up call to “tune up” your company. But before you can make these positive changes you need lots of “Why, When, Where, What and HOW?” answers.
Even the best new recruits need training. Steve provides tools to train your new employees and get them started right!
Can this California cleaner find the ideal mix of commercial and residential work for her techs? Efficiency is key!
Any death is a tragedy. But when people are killed from blowing off basic safety rules it is just so maddeningly senseless. Avoid this dangerous gas …
Always give priority to winter safety! No matter how busy your cleaning schedule you still must work safely and efficiently.
It’s all about how the customer FEELS about you and homeowners LOVE “clean”. That includes your vehicle, equipment, employees and YOU!
There will always be unsolvable problems in your customer’s home or business. How can you avoid endless callbacks to “fix the unfixable”? Here’s a simple reminder …
Steve offers 5 tips to start growing into a CMB today.
Boost efficiency with clean and organized trucks/ techs. Here Steve offers 5 tips to make a difference right now!
The single most important “working safety” rule is a simple one-size-fits-all question…
Thank you Strategies for Success! You have helped me transform my little company into a ‘real business’.