How to keep cleaning equipment in working condition
Use this Equipment Repair Sheet (ERS) to let the office know about broken tools AND get them fixed right away.
systems
Step-by-step BEFORE you knock on the door!
You must control the “company routine” you (and your techs) have with each client. Because customers LOVE consistency!
‘What could happen’… ?
For ever so many reasons you need to focus on safety in your cleaning or restoration business.
Analyzing your wins… and your losses
What lessons can be extracted by analyzing your “fails” over the last 12 months?
Implement a “Production Day Sheet”- Part One
The Production Day Sheet details out all the key information to your tech for a given work day.
Organize your techs with “Job Folders”
Make it easy for your front-line technicians to focus on making the Cheerleader by giving them all their information in Job Folders.
How to ‘stage manage’ your employee’s job routine
For a turnkey profitable company you must focus on efficient, consistent production AND a positive customer experience. This means defining the job routine.
How to improve your “set-up routine”
Find the right balance between efficiency and quality service by following a perfected set-up routine.
Stop “desperation re-ordering” once and for all!
A truck mount without cleaning supplies won’t make you any money. Make sure your work crews always restock the chemicals they need.
How to be more productive in commercial cleaning setup
This Commercial “Set-up List” organizes each trip out to the truck while still focusing on security and keeping a low profile.
Carpet Cleaning Pre-Inspections That Sell!
Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!
A “Beauty Makeover” check list for your cleaning business
Steve Toburen weighs in on how to create a “beautiful” company that will attract high-end clients, long term employees and most importantly a business buyer that is lusting to possess your company!
12 Secrets to Success in Carpet Cleaning
This information has been tested and refined over the last thirty years. First by me and now for the last ten-plus years by our over 2,000 SFS members.
Using a Telephone Format
The dreaded question of “how much?” meets it’s match in this Special Report.
Set up “automatic” client communication!
If you want a Critical Mass Business (one that can run well without you) it can’t be “all about you”. You have to learn to communicate well.