Cleaning your carpets on the cheap is definitely “in”. Thanks to the economic downturn (and Groupon!) even well off carpet cleaning clients are negotiating for a better price. So what’s a poor cleaner to do?
When will you sell your business? Very few make plans for this very likely reality. Do it right with this Special Report.
This simple checklist consistently guides your front-line service worker’s relationship with your clients
Obviously no 12 point Report is going to cover everything you need for success in restoration, but our guess is you will find downloading “12 Secrets for a Smoother Running Restoration Business” well worth your time.
Get the key information down on paper so that ANYBODY can do the job in a pinch.
Forward Scheduling increases your customer’s cleaning frequency AND boosts your bottom line? We offer 4 tips to increase your repeat customers.
Service Systems “make it easier to do it right than to do it wrong” for you and your techs!
Your challenge? You and your staff are busy! Yep, you need to “automate” the process …
It is vital to communicate to employees your company’s daily, weekly and long term priorities. Here’s one way to do it …
Give your workers a Service System (a SCRIPT!) to consistently guide the transaction’s Moments of Truth!
Does your cleaning/restoration company have these “Making It Easier” procedures implemented?
Equipment breaks down. Its part of production and nature of our industry. It’s OK. But continously sending damaged equipment back into the field is NOT ok. Here’s how to break the cycle…
Let’s focus on your “prime work space”- your trucks! And yep- I’m gonna hit ya with an old cliche: “A place for everything and everything in its place.”
This Residential “Set-up List” organizes each trip up to the house while still focusing on the all important customer.
To succeed in business you don’t have to be the best at what you do, have the fanciest advertising or even have to be faster than your competition. What do you need then … ?