Make your first impressions stand out
“First impressions last.” It is that simple. So focus on those first two essential minutes on the job. For example…
systems
“The E-Myth” is still changing lives…
Are you are stuck in the vortex of the technician mentality? You CAN “reboot” your business and your life! The real question is HOW? Pay attention here…
Success Profile: Chet Pharies- Lubbock, Texas
Chet Pharies whole heartedly recommends Jon-Don’s SFS training program to Restoration and Commercial companies. Your company can benefit too!
How can I get feedback from commercial jobs?
So are comment cards appropriate for commercial accounts? At times, yes. But Steve suggests a more “proactive approach”…
“Show and tell” with an In-Line Filter
You work really hard to get the dirt and grime out of your customer’s carpet. Let them “see” your expert work with this time-saving tool.
Capture your employee’s creative ideas
Wise entrepreneurs eagerly embrace advice and counsel- especially from their employees. So make it easy for your front-line technicians to share their insights.
Beautiful business! So how do I find a buyer?
A Louisiana cleaner\restorer feels the need for change in his life. Is it time to sell or can he make “adjustments”? Steve offers ideas on both options…
“Making it easier” by using pocketed folders
Give your customers personalized attention with these simple pocketed folders. This easy tweak will save time and aggravation for everyone.
How to get more water damage jobs
This water damage interview form gives a professional polish to your company while putting the customer at ease as you offer answers to all their concerns.
SFS QuickFIXs – Simple solutions that pay off BIG!
We’re picking out our favorite low investment / BIG return solutions from SFS and giving them away free. Start using any QuickFIX today to “Make More Money” tomorrow. (They really are that easy!)
Carry all your small items in a rectangular bucket
Keep all your small tools together and make fewer trips to your service truck by applying this tip. By being more efficient you will make more money!
Water Damage Customer Interview Form
This Water Damage Interview Form will help you (and more importantly your employees) give structure to your initial “emergency response”
TOP TEN List Idea #8: Get more efficient on the job.
Labor (especially YOUR own labor!) will always be your most expensive overhead. Save time by getting efficient and you will Make More Money on each job!
Moment of Truth Restoration Checklist
This restoration “Moment of Truth” checklist structures the job so that while your employees are doing the restoration work, they are also giving the home owner positive Moments of Truth.
“How can I get my techs to maintain their service vehicles?”
Growth brings its own set of challenges. At the top of the list is teaching your techs to restock service vehicle. What options does a small operator have?