Jon-Don's Strategies for Success- Marketing, Pricing and Management for Carpet Cleaning, Restoration, and Janitorial

Rhinos, elephants, and camels- Does this have anything to do with carpet? Click on through to see what a carpet cleaner can learn from Mohawk Industries’ marketing techniques. (Hint: Brace yourself…)

Our hi-tech world can keep you constantly connected. Is that always a good thing? Chuck Violand evaluates this current (and in his opinion very damaging) trend …

You would never knowingly hire a heroin addict, would you? And yet you are allowing another equally insidious addiction to continue without trying to stamp it out. Steve shares one sure-fire (but very painful) “tough love” approach …

Mobile phone use by you or your cleaning operation employees in the home is a bad idea. Here are some options to curb the problem.

Don’t let sales slip by you with a boring, anonymous message. Show your customers you really care about their call by customizing your message service with a new message every night.

Ever been tempted to just tell an in-your-face Price Shopper to go ahead and try your friendly local “bait and switcher” low-ball competitor? After all, they deserve each other! Read what one carpet cleaner is doing …

How can you make sure your company’s telephone procedures are on track? Put on your “Customer’s Eyeglasses” through your ears. See how …

Based on Strategies for Success. Guaranteed to change the way you do business or your money back.