How should we pay our first cleaning tech?
A Buffalo, NY owner-operator muses on how to fairly pay his first full-time employee. Steve shares some important Compensation Principles …
Positive changes on the horizon: “I can’t wait …”
Recent SFS graduate Wayne Bailey can’t wait to transform his carpet cleaning company for the better. Read on to see what changes he is making first …
Strategies for Success Seminar- May, 2011 (Jon-Don Salem, NH)
The first Strategies for Success class to be held in Salem, NH was one for the ages. Cleaners and restorers from across the New England states learned what it takes to be successful in the cleaning industry.
“Carefully Clean” technicians create Cheerleaders!
No one wants your previous customer’s “issues” brought into their home. So keep your clothes problem (and lint/ fiber/ dander) free with this little TIP …
Business ADHD: Are carpet cleaners their “own worst enemies”?
Did you start your own business because you were bored/frustrated/unemployable??? Chuck Violand warns against the “Business ADHD Leadership” trait.
Hiring the ‘right’ cleaning and restoration techs
IF you are going to hire employees you must “do it right”. Steve shares one great tip on where to find them …
Get expert “local” marketing help
Too many cleaning and restoration professionals flounder with managing their business due to the demands of NOW! So how can you stay on top of your marketing, strategic planning and your long range vision?
“SFS changed my life”- Brad Macauley
Illinois carpet cleaner Brad Macauley found the push he needed to make a real change for the better in his business and life. How and why did he do it?
Read on …
“Blogging”- A powerful tool for carpet cleaners!
“Big Billy” Yeadon shares his favorite online watering holes for the latest and greatest in marketing and management tips.
Strategies for Success Seminar- March, 2011 (Jon-Don Chicago, IL)
A comment from last week’s SFS class:
“This class is a no brainer for starting up or existing businesses.” See more reviews …
Create Cheerleaders by winning over the kids!
Use this tip to keep the kids safely occupied while you clean. And who knows… maybe little Johnny will beg Mommy to have you come back again real soon!
“Down in the trenches” at Mikefest 2011
This can be a lonely business but cleaners are fighting back by spontaneously organizing “get-togethers”. Steve gives us an ongoing inside view of the most “informal” gathering out there…
Does your service “Rival” your competitors?
SFS columnist Ivan Turner can pull business (and life) lessons from the most unusual experiences. Today he focuses on the frustration of TRYING to pour dark, rich, life-giving coffee!
Create Cheerleaders by respecting the home owner’s privacy
Inevitably home owners feel invaded and vulnerable with strangers working in their home. Reassure and calm their traumatized emotions by respecting their “most private spaces” …
Patrick Thompson’s path to new residential clients
So can a small family operation really compete against the big companies? In this dispatch a Chicago area owner-operator explains how SFS “Cheerleader concepts” transformed his business.