Send the client a direct mail “poem” from their carpet
The kiss of death for marketing is to be “boring”. Let Big Billy Yeadon liven up your day with a direct mail love sonnet…
Avoiding the “broken machine with the client watching” nightmare!
NOTHING is worse than a non-working truck mount with the customer impatiently waiting! Here are two quick tips to keep your machine humming along and your blood pressure under control …
“What a great feeling to have more than enough work!” Eric Blessit
Eric Blessitt with All Kleen Services, LLC in Hopkinsville, KY made big changes after attending SFS. The result? More and bigger jobs with MUCH higher profits. Learn how Eric did it …
How do they make money at 7 cents per foot?
A St. Louis cleaner wonders just how her competition can actually clean carpets at such a low cents per foot rate and still stay in business.
WARNING! Nothing “Recedes Like Success”
One of our greatest threats is past success. Chuck shares two common “success pitfalls” for cleaners.
Compulsively measuring your success with customer comment cards
Most cleaners invite reviews; but not everyone examines them like they should. Steve revisits the “customer comment card” with a few modern tweaks.
Do you have a personal “Disaster Plan”?
Steve is typing one-handed and is thankful he is still not “on the truck”. How about you? Can you clean carpet with one hand? If not, read on …
“SFS opened my eyes”- Marcus Taylor of Modernistic
One of Michigan’s most respected cleaning companies sends its managers to SFS. Why? Read what Marcus has to say …
Giving “options” means $$$ for YOU!
High pressure “bait and switch” tactics are not only unethical they are also bad business for the long term. So how can you increase your profits with “budget” customers? Try this “option” …
I can’t travel but I REALLY need SFS! HELP ME!
An Atlanta carpet cleaner just doesn’t have the budget to attend SFS. Or does he? Steve shares some great low-cost and no-cost options …
How to get plumber water damage referrals- FREE! (Part II)
Water damage expert Ivan Turner shares how he got out of of paying a King’s Ransom to plumbers. Now they happily share their referrals for free! Find out how Ivan achieved this state of Business Bliss …
Tom Barr uses SFS concepts to “clean up” in restoration.
Ex-paratrooper Tom Barr took the scariest “jump” of his life several years ago when he opened Platinum Restoration. Now Platinum is thriving and Tom credits much of his success to attending SFS twice!
Love cleaning customers … and their dogs!
Customers love two groups more than anything else in the world … their kids AND their PETS! Steve shares two great tips on how to make Cheerleaders out of pet owners from the get-go …
Treat the 3 symptoms of an ADHDM manager!
Learn the destructive tendencies of the typical Attention Deficit Hyperactive Disorder manager. If you see yourself here help is on the way!
The right hoses= better extraction/ faster work
Speed your work up and then SLOW DOWN to create a Customer Cheerleader! Little ideas like this will create a “cash flow machine” out of your carpet cleaning business.