Archive | Resources

Focus on your technician’s shoes!

Focus on your technician’s shoes!

If you are cleaning floors you must focus on the work AND the shoes you are wearing. Why? Because your client will be! So your technician’s shoes should reflect your company’s “Commitment to Cleanliness”.

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SFS QuickFIXs – Simple solutions that pay off BIG!

SFS QuickFIXs – Simple solutions that pay off BIG!

We’re picking out our favorite low investment / BIG return solutions from SFS and giving them away free. Start using any QuickFIX today to “Make More Money” tomorrow. (They really are that easy!)

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Spring “Open House” marketing

Spring “Open House” marketing

Real Estate agents countrywide are getting into their “Open House” groove. Breaking into this market gives your company more work and more exposure. How can you do it? Easy! Steve outlines the steps to take …

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Carry all your small items in a rectangular bucket

Carry all your small items in a rectangular bucket

Keep all your small tools together and make fewer trips to your service truck by applying this tip. By being more efficient you will make more money!

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Avoiding the “Mirror Test” in hiring employees

Avoiding the “Mirror Test” in hiring employees

Too many of us hire with this criteria: 1) Blow on this mirror. 2) Is the mirror fogged? 3) Yes? Great- you are hired! Steve analyses the moral, ethical and financial implications of hiring the wrong person.

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Become a “partner” with your adjuster

Become a “partner” with your adjuster

Make the Cheerleader out of an adjuster by consistently “bringing peace to their valley”. (Just guarantee no more screaming Insureds and your adjuster will fight to get you on the loss!) How to do this? With good 24-7 communication helped with high tech!

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“Apologize” to get new clients!

“Apologize” to get new clients!

You’ve probably heard of leaving a “door hanger” on each house to the side and on the three homes across the street. Now Steve walks you through a MUCH better twist on this venerable “Five Around” concept!

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Silently remind your client about buying protector

Silently remind your client about buying protector

Many of your long time customers may not even KNOW you offer carpet protection. Routinely remind them about ScotchGard and you’ll Make More Money!

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