Shipwrecked by complacency?
Your comfortable, even boring routine can quickly bring on a “shipwrecked business” if you fall prey to complacency. Consider the tragic Costa Concordia disaster…
Steve Toburen
Employee trouble in paradise…
Business is rocking … yet the office environment has this entrepreneur on his knees looking for how to bring peace to the valley.
Make your first impressions stand out
“First impressions last.” It is that simple. So focus on those first two essential minutes on the job. For example…
Mike Lamunyon: “I was ready to have a nervous breakdown before SFS!”
Mike reminisces on the growth of his restoration business and how Jon-Don and the SFS program have been his “Partners for Success”…
Dealing “up front” with winter’s woes
When rainy/snowy/generally nasty weather arrives the residential cleaning cancellations start rolling in. Here is a “preemptive strike” to stop the madness.
Why (and how) to create a ‘Shared Vision’!
Employees “get on board” much more easily if they’ve helped design your “business choo-choo”. So bring one or more key people with you to our SFS seminar!
Increased online communication means less problems
Bring “peace” to the life of an adjuster or property manager and they will love you (and be loyal) forever! So HOW can you do it? Here’s one way.
SFS Member Profile: Chavez Restoration, Inc.
Chavez Restoration Inc. continues to honor the core values of 1) doing the best job possible, 2) being the best for the task and 3) keep the customer satisfied .
Use ‘cloud storage’ for client information sharing
Become the “go-to company” for an insurance adjuster or a commercial facility manager and they’ll stay with you forever.
Can you ‘Build your Business’ with SFS?
You have spent years building a good company- why not invest 5 days in 2013 to make it truly great AND in the process discover new personal freedom?
Your website address MAY be more important than your phone #!
Many customers don’t want to “chat” – they want to make their decision and even book the job online. Steve reminds you to help your prospects find your website easily…
Help me implement the Stay Beautiful program!
Steve gives his quick review of what the Stay Beautiful program is and how it works. Use this program to 1) retain your customers, 2) maintain cash flow and 3) raise the value of your business.
Never present a “contract” for signing
Words make a difference. So sell commercial carpet cleaning smart by avoiding negative phrases like “contract”. What to use instead? Read on…
What to do if you have multiple Google Plus Local listings
Google Plus is a great, free way to market your carpet cleaning business and connect with your customers. But is it a good thing to have multiple Google listings?
Develop a dedicated “water loss landing page”
You can’t depend on adjuster’s referrals alone for water losses. Desperate homeowners need your immediate expert advice. We show you how to be found easily.