The SFS / VAST team of Jeff Cutshall, Chuck Violand, Bill Yeadon and Steve Toburen share their insights into the best business practices and how you can make it alone in the Cleaning and Restoration Industry.
Are you nice to your customers? Who isn’t? But are you affable? In the speed of today’s business world being pleasant, friendly or sociable is a luxury many business owners feel that they just can’t afford. Chuck reviews why cleaners and restorers need a little bit of “bedside manner”.
Here are three examples of well-known successful visionaries that overcame initial self-doubt.
As you reach for success, you must defeat the inner Critic that wants to control your mental palette of choices. It is time to prepare yourself mentally for success!
If you are in Emergency Disaster Restoration 24-7 “accessibility” is a no-brainer. But what about the average cleaner? Who should he or she be accessible to? Chuck adjusts our Customer’s Eyeglasses…
Every day you wake up with a choice- will you create something totally original or just keep following the crowd?
Chuck Violand is sure you know HOW to perform the work you offer. The real question is, how can you communicate your expertise to your customers? Check out these recommendations.
Bill Yeadon typed the word “secrets” into Amazon.com and received 168,876 hits. This made him wonder: “Are there really any ‘secrets’ in marketing?”
Guest contributor Ivan Turner weighs in with reflections on a dangerous proverb…
Chuck Violand explains what you can learn from a corporate struggle within one of America’s largest corporations.
“Followership” plays an important role in being an effective leader. Chuck Violand shares three more suggestions to help you develop your followership skills.
While leadership is all the rage, Chuck Violand thinks it’s time to build a case for followership. After all, following is a critical component of being an effective leader.
A veteran successful Sacramento cleaner confesses that he still hasn’t jumped on the Internet marketing band wagon. Steve suggests he keep on doing what he does best- and let the experts do their job!
Ask yourself these three questions every time you become frustrated in your business. Then apply your answers for positive change in your company.
Everybody wants to work for a winner. They want to follow someone who steps up and tries new things, even if it means striking out occasionally. You may not hit a home run but you just might get an extra base hit!
Cleaners and restorers may reason that they avoid costly errors by delaying big decisions. However, Chuck reminds you to evaluate the cost of wasted energy, slowed momentum and lost opportunities by not moving decisively.