This quickTIPS focuses on how to calm the typical fears a carpet cleaning home owner has about a new, unknown (and possibly very strange) cleaning technician walking into their home. Read and IMPLEMENT this quickTIP …. please!

Meg and John Burdick have already built an exceptional business. Now they are looking to the future and recognize they need more outside help. So they are taking a scary step of bringing in a local consultant. Read on and ask if you too need more outside help and/or accountability in your life …

One perplexed cleaning newbie confesses that pricing is just one big confusing mess. Steve shares a few quick principles on setting prices and gives a “charge more” pep talk at the same time …

An Oklahoma business owner wants to do right by his employees but is frustrated by their apathy and fear in selling carpet protector. Steve shares 7 steps that he used to super-charge his Scotchgard carpet protector sales …

Life is too short for a cleaning professional to pass his or her day down in the dumps. Plus any attitude (good or bad) is highly “contagious”. Here is one tip to keep a sour viewpoint from creeping up on you …

Check out these 10 questions that just may keep you from joining the 80% of start-up businesses that fail within their first decade. Then share with your fellow board members other vital questions that have kept you safe, sane and profitable …

A New York carpet cleaner poses a thorny question, “What is the average age of my customer”? In typical Steve Toburen fashion he takes the “long way around” before answering the original question. But Steve’s long-winded reply contains some great insights on the Emotional Dynamics of the home owner/technician relationship …

A San Diego carpet cleaner is starting to feel desperate with an average of just one job per week since starting out two months ago. Steve shares the simplest, fastest and CHEAPEST way to get carpet cleaning business right now!