Don’t let ’em get away!
The customer wants “to consult” with their spouse. In reality they have a price objection. Here’s how to get price out in the open and still make the sale.
quickTIPS
Go to Full QuickTIPS Directory
Tried and proven Techniques, Ideas, Procedures and Systems (TIPS) that have been submitted from Strategies For Success members. If you would like to join the fun you can submit your own as well!
Close more sales with “flexible payment” options
To gain a long term client sometimes you need to work with their budget and cash flow in the short term. Steve shares some options…
Help out a local kid while you save time, money AND irritation!
A wise businessperson knows which fights are worth fighting. Your highly trained service technicians specialty should be making the Cheerleader for future cleaning sales. Support your crews (and avoid headaches) with this System.
Keeping your equipment shiny and pristine!
You want to take the dirt OUT of your client’s home, not bring more IN! This week’s QuickTIP shares how to always keep your equipment clean …
Do you follow a 5-Step introduction sequence?
Help your technicians start off on the right foot with these simple introduction pointers.
Place your Air Movers correctly to get more residential carpet cleaning work
Make Cheerleaders in residential carpet cleaning before you even turn on your truckmount. How? Give your customer “the Illusion of Control”.
HOW (and WHY) to raise your prices!
You like most cleaning and restoration business owners are probably terrified to raise your prices! But don’t let another day go by. Here’s how to do it.
Can you be ‘too busy’?
Steve gives 4 solid reasons to leave some flexibility in your schedule and 2 simple ways to make it happen.
Help your workers to stop ‘limping’!
Are you tired of always having to rush into the fray every time your employees face an issue? Remember, “make it easier to do it right”!
How to increase your employee’s self esteem
Few people are (initially) excited and proud to be hired as a cleaning and/or restoration technician.
The why (and how) of firing a marginal worker
None of us enjoy adversarial situations and few conversations can be uglier than terminating an employee!
Why (and how) to reward your staff with Employee Recognition
Employees are a must for a full size business. How to keep them motivated? Employee recognition is more than just extra pay …
How to achieve ‘Balanced Efficiency’ on a residential job
How to increase efficiency on the job while still delivering ‘Value Added Service’!
Slow down- sell more!
If you are insanely busy and your phone is ringing like crazy you can easily fall into being a ‘fast talker’ over-the-phone! Try this …
Keep your techs busy by ‘reaching out’ to customers!
All businesses can be hit with a slow slump. (Things happen!) But meanwhile you need to meet payroll, keep your techs working and pay your Jon-Don bill! Hmmm…