Tag Archive | "stage play"

Using a Telephone Format

Using a Telephone Format

The dreaded question of “how much?” meets it’s match in this Special Report.

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Carpet Cleaning Inspections That Sell!

Carpet Cleaning Inspections That Sell!

Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!

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What freebies should I give my carpet cleaning customers?

What freebies should I give my carpet cleaning customers?

After having thoroughly impressed the customer with your cleaning and service skills, it is now time to lay the ground work for a future relationship. What better way than with a gift that “keeps on giving”?

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Moment of Truth Restoration Checklist

Moment of Truth Restoration Checklist

This restoration “Moment of Truth” checklist structures the job so that while your employees are doing the restoration work, they are also giving the home owner positive Moments of Truth.

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Poker chips create positive “Moments of Truth” in a carpet cleaning pre-inspection.

Poker chips create positive “Moments of Truth” in a carpet cleaning pre-inspection.

Home owners blossom when they see your technician paying attention to what they say. The very best way to show you are really listening? Take “Immediate Action”! Read on for a simple but highly effective “Moment of Truth” when “pre-inspecting” before the carpet cleaning …

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Give your fire and water damage restoration customers a tasty way to remember you …

Give your fire and water damage restoration customers a tasty way to remember you …

It has been well said, “the way to the heart lies through the stomach.” Read how you can create a great Moment of Truth with a traumatized restoration client with some very memorable but “personalized” comfort food …

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Do you follow a 5-Step introduction sequence?

Do you follow a 5-Step introduction sequence?

Help your technicians start off on the right foot with these simple introduction pointers.

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Cut your home owner complaints by placing this “Spot and Stain Card” after the cleaning!

Cut your home owner complaints by placing this “Spot and Stain Card” after the cleaning!

Don’t you just hate those nasty call-backs and complaints after you are convinced you left the carpets looking great? (Especially when the customer wasn’t even there when you did the work! Grrrr …) Here is one great way to pro-actively solve this problem before it even starts …

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